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Cyber Security and Core Training for Employees

MSPs can offer cyber security training for employees at every client, plus AI at work, harassment prevention with state editions, Microsoft 365 skills and communication. Courses come from premium catalogs in Empath Grow.

Not an MSP? Ask your IT provider about Empath Grow.

Emmy the elephant in a diving mask

1,200+

Harassment and Conduct Courses and Lessons

1,000+

Microsoft 365 Courses and Lessons

300+

Communication Courses and Lessons

200+

AI Roleplays

Start Here: Three First Courses for Every Client Employee

Offer the client a short baseline across security, AI use and workplace conduct before assigning apps or role training.

  1. Cybersecurity Fundamentals: Protecting Yourself Against Phishing Schemes Curated Collection, 6 min Spot a common scam.
  2. AI Governance for All Employees Curated Collection, 6 min Set responsible-use rules.
  3. Code of Conduct Curated Collection, 35 min Review shared workplace expectations.

Then offer the client's staff Microsoft 365 app training for the tools they actually use.

An Every Employee Starter Program You Can Offer This Week

For client staff who need a short security, AI-use and workplace-conduct baseline. The client chooses any required state or role-specific conduct edition.

  1. Cybersecurity Fundamentals: Protecting Yourself Against Phishing Schemes (Curated Collection, 6 min): spot phishing.
  2. AI Governance for All Employees (Curated Collection, 6 min): set AI-use ground rules.
  3. Data Privacy in the Age of AI (Curated Collection, 8 min): protect work data in AI tools.
  4. A Harassment-Free Workplace for Employees (Curated Collection, 68 min): cover general conduct.

Total course time: 88 minutes. This is a sample your MSP and the client can change for the jobs and locations involved.

Assign it as a pathway in Empath Grow; Grow Lite cannot assign or report progress.

All four counts are in the Curated Collection.

What Cyber Security and Core Training Do Employees Need?

Start client staff on security and AI: phishing reaches every inbox, and staff who use AI tools need AI literacy training, including what never to paste into them. Then add harassment prevention, with state editions such as California, New York and Illinois, plus communication and the Microsoft 365 apps they work in.

Five core areas of a much bigger library, shown here:

SkillCourses and Lessons
Security awareness (phishing, social engineering, ransomware, deepfakes)60+ in the Collection; also Bigger Brains and Inspired eLearning
AI at work (safe use, data privacy, Copilot)20+ in Bigger Brains; also the Collection and Clip Training
Harassment prevention and workplace conduct (state editions)1,200+ in the Collection; also Bigger Brains and Inspired eLearning
Microsoft 365 apps1,000+ in the Collection; also Bigger Brains and Clip Training
Communication300+ in the Collection; also Bigger Brains

The full course list has much more, such as more than 40 courses and lessons on HIPAA and HITECH in the Collection, plus 20+ on PCI DSS.

Employee security awareness training teaches staff to spot phishing emails and scam calls, and to report what looks wrong. Empath delivers courses and runs no phishing simulations. Its security awareness courses can help meet some requirements, and Empath can sit next to the phishing tool you already use. For more on phishing awareness training, read what MSPs should teach clients about AI phishing.

Courses You Can Offer, by Premium Catalog

Each client can have the Curated Collection or Bigger Brains, premium catalogs you add per client, and you can add Clip Training and Inspired eLearning to either. Each tab shows a sample.

Assigning courses and tracking progress need Empath Grow; Grow Lite is watch-only.

More Than 14,000 Courses for Client Staff

It has more than 60 security awareness courses and lessons, most of them for everyday staff, and short lessons on AI at work. It also covers harassment prevention, Microsoft 365 apps and communication.

  • Course

    Cybersecurity Fundamentals: Protecting Yourself Against Phishing Schemes, BizLibrary Productions. How to spot and avoid phishing, for every employee. 6 minutes.

  • Course

    Phishing in the Age of AI, Prositions. How scammers use AI in phishing, for everyday staff. 6 minutes.

  • Course

    AI Governance for All Employees, Prositions. The ground rules for using AI at work. 6 minutes.

  • Course

    Data Privacy in the Age of AI, Prositions. Protecting company data when staff use AI tools. 8 minutes.

  • Course

    A Harassment-Free Workplace for Employees, BizLibrary Productions. The full employee course, also in editions for seven states. 68 minutes.

  • Course

    Getting Started in Outlook 365, Skillsoft. For staff new to Outlook. 33 minutes.

  • Course

    Professional Writing Skills: Crafting Great Sentences, BizLibrary Productions. Clearer work writing, with an AI roleplay to practice on. 7 minutes.

  • Course

    A Guide to Healthy Communication: Eight Types of Listening, BizLibrary Productions. Listening at work, also with an AI roleplay. 7 minutes.

  • A sample of more than 14,000. The rest include more than 2,500 courses and lessons on business skills, plus courses on workplace violence prevention. See the full course list.

A learning pathway in Empath, with courses and progress

A Smaller, Focused Catalog

For a client that has Bigger Brains instead of the Collection: more than 300 courses, 20+ of them on AI, plus security basics. Its harassment prevention comes in state law editions.

  • Course

    Cybersecurity in the Workplace, Bigger Brains. The core security awareness course for staff. 50 minutes.

  • Course

    Don't Take the Bait, Bigger Brains. Phishing and other scams. 55 minutes.

  • Course

    Getting Started with Copilot, Bigger Brains. For staff who will use Copilot in their daily work. 30 minutes.

  • Course

    Awkward at the Office (Workplace Harassment) v2 - Employee Edition, Bigger Brains. Harassment prevention for staff, also in state law editions. 80 minutes.

  • Course

    Intro to Microsoft 365 (2025), Bigger Brains. The 2025 edition, for staff new to Microsoft 365. 45 minutes.

  • Course

    Brain Bites - Writing Effective Emails, Bigger Brains. Work email, in the short Brain Bites format. 23 minutes.

  • A sample of more than 300 courses. The rest include more than 150 on Microsoft apps, Copilot among them. See the full course list.

Course progress for a team in Empath

Microsoft 365 Courses from Clip Training

Clip Training adds 70 courses to either catalog, on the Microsoft 365 apps, Teams, Copilot and Windows 11.

  • Course

    Outlook 365 Essentials, Clip Training. For everyone who runs the workday from Outlook. 196 minutes.

  • Course

    Excel 365 Essentials, Clip Training. For staff who work in spreadsheets. 152 minutes.

  • Course

    Word 365 Essentials, Clip Training. Word skills for anyone who writes at work. 322 minutes.

  • Course

    Mastering Teams Chat, Clip Training. For staff who message coworkers in Teams. 32 minutes.

  • A sample of 70 courses. The rest include 12 on Copilot and 8 on Windows 11. See the full course list.

Video lessons added to a learning pathway in Empath

Short Security Courses from Inspired eLearning

More than 50 security awareness courses for everyday staff, many of them five minutes or less, plus harassment prevention and ethics. A client with the Collection already has some Inspired eLearning titles inside it.

  • Course

    Phishing Defense Essentials, Inspired eLearning. A quick phishing course for anyone with a work inbox. 7 minutes.

  • Course

    Dial V for Vishing, Inspired eLearning. Scam phone calls. 3 minutes.

  • Course

    Invoice Fraud (BECs and VECs), Inspired eLearning. Business email compromise and fake invoices. 5 minutes.

  • Course

    Defending Against Ransomware, Inspired eLearning. Ransomware basics for every employee. 1 minute.

  • Course

    Deepfakes, Inspired eLearning. Fake video and voices used in scams. 2 minutes.

  • Course

    Global Anti-Harassment (All Employees), Inspired eLearning. Harassment prevention for all staff, taught with video examples. 30 minutes.

  • A sample of more than 100 courses. The rest include courses on social engineering and passwords. See the full course list.

A course list in Empath under a magnifying glass

Curated Collection or Bigger Brains?

In Empath Grow, each client has the Curated Collection or Bigger Brains, not both.

For core training, the Collection is the broader choice. It has more security awareness and harassment prevention courses, and it already includes Bigger Brains courses, plus hands-on labs and AI roleplays.

Bigger Brains is smaller, with more than half of its courses on Microsoft apps. It suits a client that wants a short, focused list.

Premium catalogs work the same on Grow and Grow Lite. Grow Lite is watch-only: staff watch courses from a library, and you cannot assign them. For costs, see plans and pricing.

Training Your Own Team Too?

The same topics are in every Empath Learn seat for your own staff, through the Curated Collection and Empath's own security courses. See the cybersecurity courses in Empath Learn, or start with training for new hires and everyone at your MSP.

Training for Your Clients' Other Teams

Your clients' other teams have their own pages: one for Microsoft 365 users, one for managers and supervisors and one for HR and compliance staff.

Each premium catalog on this page has its own page too: the Curated Collection, Bigger Brains, Clip Training and Inspired eLearning. For more AI courses, see AI and Copilot training, or browse the full Empath course catalog.

On the Empath blog: AI readiness training for your clients in Empath Grow.

Questions About Employee Training for Your Clients

Short answers for MSPs choosing training for every client employee.

How to train employees on cyber security?

Train employees on cyber security with short courses on the threats they meet at work, such as phishing, scam texts, ransomware, fake invoices and deepfakes, plus safe use of AI. An MSP can offer these through Empath Grow, assigning courses to each client's staff from premium catalogs.

How can my clients' staff get AI training?

Your clients' staff get AI training from the premium catalogs you add in Empath Grow. The Curated Collection has short lessons on using AI at work, such as AI Governance for All Employees. Bigger Brains has more than 20 courses in its AI group including Getting Started with Copilot. Inspired eLearning covers AI-driven scams such as deepfakes.

Is Empath a phishing simulation platform?

No. Empath has security awareness courses, which can help meet some requirements, and it runs no phishing simulations. An MSP that sends phishing tests to client staff keeps a dedicated phishing tool and uses Empath Grow next to it for the courses, such as Phishing Defense Essentials from Inspired eLearning.

Should a client get the Curated Collection or Bigger Brains for every employee?

The Curated Collection is the broader choice for core training: it has more than 1,200 courses and lessons on harassment prevention and workplace conduct, plus more than 60 on security awareness. In Empath Grow, each client has the Curated Collection or Bigger Brains, not both. Bigger Brains suits a client that wants a smaller, focused catalog. Clip Training adds Microsoft 365 and Copilot courses to either.

Do the employee courses work on Grow Lite?

Yes. Premium catalogs work the same way on Empath Grow and Grow Lite, so a Grow Lite client can have the same courses. Grow Lite is a watch-only library: staff choose and watch courses on their own, and assigning courses is not available.

Want to See It for Your Clients?

Book a demo and we will show you the courses in each premium catalog, and how you add one to a client in Empath Grow. Not an MSP? Ask your IT provider about Empath Grow.