Empath Blogs

In the age of AI, the MSP Service Manager's role has changed. Learn how to train your team to use AI for leverage, not laziness.

Discover why MSP trends 2026 point to operational maturity as the new growth hack. Wes Spencer breaks down the shift from tools to strategy.

Stop fearing regulations. Former Bank CISO Dan Sitton shares his strategy for winning MSP financial clients by speaking the language of risk.

No one cares about your stack. Learn why adopting CIS Controls for MSPs is the only strategy that drives real clarity, consistency, and profit.

We're looking back on our milestones this year at Empath. We're talking getting advisors, a huge platform glowup, wisdom from navigators, and more!

A five-step MSP risk management framework, based on Compliance Expert Mark Jennings’ process to start having structured, professional risk conversations.

Build client trust with a professional MSP risk management process. Ditch the fear-based tactics and learn a better approach from a 32-year MSP veteran.

Stop buying training libraries your team ignores. Discover why a guided MSP learning pathway is the key to driving real engagement, accountability, and growth.

Stop letting an untrained team haunt your profitability. We reveal the signs that effective MSP team training is missing and how to solve the problem.