Browse role-based courses, live streams, and pathways built for every MSP team.
130
+
Empath-curated,
MSP-specific Content
7
Recurring Live Streams
for Continuous Learning
4355
+
Microsoft Learn Lessons and Training
4015
+
MSP Users
Learning and Growing
All the MSP Training You Need in One Platform
Designed for MSPs, powered by people who know the MSP world inside out, and taught by industry leaders who’ve been there and done it.
MSP-Specific Content
Access MSP-focused courses you won’t find anywhere else—plus vendor training and the full Microsoft Learn catalog and more, all in one platform.
Learning That Sticks
Track exactly who’s learning, where they’re excelling, and where they need support with intuitive dashboards that make accountability effortless. And with seamless PSA integration, Empath makes learning part of your everyday workflow.
Make Learning Yours
Add your own brand, upload your own content, create your own pathways and rely on weekly new courses and live streams to keep your team sharp on the latest skills and trends — all in a platform designed to plug right into your MSP workflow.
Frequently Asked Questions
Curious about Empath? Here's what's everyone's asking.
What kind of content does Empath offer?
We built Empath specifically for MSP teams. Inside you’ll find technical courses, soft skills training, and certification prep to take your team from onboarding to advanced. From Cybersecurity Essentials and Zero Trust to MSP Revenue Lifecycle and leadership skills, our library is built for real MSP workflows. You can even access and track the full Microsoft Learn catalog of more than 4,355+ modules directly inside Empath. This includes certifications like AZ-900 and other industry credentials so your team can prepare and grow with confidence.
How is the learning delivered?
Empath mixes video modules, quick-hit lessons, scenario-based training, and quizzes that keep your team engaged. Courses are bite-sized to fit into a busy MSP schedule and immediately actionable so your staff can apply what they learn the same day. Our monthly live streams also double as live courses to keep your teams sharp on current trends and topics.
Can we customize or add our own content?
Absolutely. We built Empath so MSPs don’t just can customize — we actually want you to. Add your branding, use your own course thumbnails, and bring in your own content with our built-in screen recorder or by importing from YouTube and Vimeo. Every MSP has its own processes, and training works best when it reflects them. Empath makes it simple to weave our expert-curated courses with your unique workflows into one seamless hub.
How do we track progress and accountability?
Every lesson and pathway rolls up into clear dashboards that show progress at the individual and team level. You can see completions, quiz scores, and who is on track or needs coaching. While certificates and badges are not available yet, we are building these features into future updates to give your team even more ways to show their growth.
How often is new content added?
Empath adds fresh, curated content every week! We also run live streams (for every role!) every month that act as live courses, bringing current insights and practical lessons straight to your team. This rhythm keeps your training library relevant and your people ahead of the curve.
Schedule a Call With Us!
We know you’ve got more questions about Empath. Why not hop on a call with our totally rad Account Executives and get the answers you need?
Subscribe to our Herd Updates!
Sign up for our newsletter! Get first dibs on new courses, live streams, events, and more. PLUS free MSP resources to level up your game.
.png)