Your Entire MSP Training Library in One Place
Dive into role-based courses, live streams, and pathways built for every MSP team.
140+
Empath-curated, MSP-specific Content
7
Recurring Live Streams for Continuous Learning
4355+
Microsoft Learn Lessons, Modules and Training
4015+
MSP Users Learning, Growing and Thriving
Chart a clear course for every role with training built for what they do.
"I watched Wes Spencer's soft skills course on Empath this morning, this is the exact type of training that is missing from traditional learning paths.
Improving and learning soft skills is something I'm always talking about, and this path gives a great way to focus on those in a direct and actionable way."
“There's something for everyone here. Every employee needs to speak Cybersecurity.”
This includes techs, marketing, finance. I have my whole team signed up as it's great for onboarding new employees. Empath saves us time by unraveling the latest cyber news, like the new FTC safeguard rules. Empath demystifies topics like the NIST Cybersecurity Framework and cyber insurance so newcomers can get into the club.
“We’re customer service industry, we just happen to do it through technology. We look for people skills and culture fit first, and then we can train them the technical stuff. Empath helps us do that.”
A big piece of our retention success is employee growth. We constantly ask: How can we train, develop, and grow our employees so they’re not looking for opportunities elsewhere?
The feedback on content that we’ve been getting is: ‘Wow, that was incredible. I learned so much.’ It’s very different when someone just talks about it versus watching a course and understanding from a different perspective.
"Yes, Empath is about helping your techs be better at their jobs-
but it's also about upskilling your sales team, your account managers, and your vCIOs. Our goal is to enable you to build a career development plan for every member of your team, regardless of their role or their maturity in that role - we all have room to grow."
"I watched Wes Spencer's soft skills course on Empath this morning, this is the exact type of training that is missing from traditional learning paths.
Improving and learning soft skills is something I'm always talking about, and this path gives a great way to focus on those in a direct and actionable way."
“There's something for everyone here. Every employee needs to speak Cybersecurity.”
This includes techs, marketing, finance. I have my whole team signed up as it's great for onboarding new employees. Empath saves us time by unraveling the latest cyber news, like the new FTC safeguard rules. Empath demystifies topics like the NIST Cybersecurity Framework and cyber insurance so newcomers can get into the club.
“We’re customer service industry, we just happen to do it through technology. We look for people skills and culture fit first, and then we can train them the technical stuff. Empath helps us do that.”
A big piece of our retention success is employee growth. We constantly ask: How can we train, develop, and grow our employees so they’re not looking for opportunities elsewhere?
The feedback on content that we’ve been getting is: ‘Wow, that was incredible. I learned so much.’ It’s very different when someone just talks about it versus watching a course and understanding from a different perspective.
"Yes, Empath is about helping your techs be better at their jobs-
but it's also about upskilling your sales team, your account managers, and your vCIOs. Our goal is to enable you to build a career development plan for every member of your team, regardless of their role or their maturity in that role - we all have room to grow."