MSPs hold the keys to their clients’ kingdoms, and your vendors hold the keys to you, as October’s SkyKick incident made painfully clear. Josh Hohbein joins Kyle Christensen and Alex Farling to lay out a practical middle path between doing nothing and a compliance cult: tier your vendors, ask the one question that matters (“How do you keep my data safe?”), plan your exit from the ones you can’t live without, and leave with a worksheet you can use the same day.

Big news for the Techs+Together community: Empath is officially joining the lineup! 🎉 Empath is a learning, development, and accountability platform built specifically for MSPs. It helps you standardize onboarding, track employee progress, and make training repeatable across your whole team.