The Future of Service Delivery, L1 Tasks and Upskilling in the age of AI
On April 1st, Kyle Christensen joins Mathieu Tougas and Monica Ozaruk for a real conversation about what’s changing inside MSP service teams right now.
Virtual
April 1, 2026 - 12PM ET
Patching Your Talent Stack
An open group demo showing MSP teams how to spot hidden skills gaps, prioritize what matters, and turn insight into action without overcomplicating it.
Virtual
April 2, 2026 - 1PM ET
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Herd Meetup
Come hang out with the Empath leadership team to discuss the changes, improvements, and progress we are making to help your MSP.
Empath Platform
April 3, 2026 - 2PM ET
Above the Stack
Wes Spencer and Nick Ross break down what real AI adoption actually looks like in an MSP. Ticket triage, client insights, security workflows, and the decisions that come with it.
Virtual
April 8, 2026 - 1PM ET
Managing Up
We're diving into Time Entry and Documentation and why it quietly drives everything from billing to promotions to whether your team actually trusts your work.
Empath Platform
April 9, 2026 - 1PM ET
The Accidental Learning Manager
Keith Craig and Jordy Bagwell explores how quizzes can become practical learning tools inside MSP teams. Instead of treating quizzes as a scoreboard, the conversation reframes them as low-stakes knowledge checks that help people remember the right thing at the right time.
Empath Platform
April 14, 2026 - 1PM ET
Service Manager Cohort
Service leaders are constantly under pressure to act quickly. Not every fast decision is the right one. Not every perfect decision comes in time to matter.
Virtual
April 15, 2026 - 12PM ET
Beyond the QBR
Mark Ignacio sits down with Nett Lynch to talk about how to move client meetings beyond status reports and into real strategic dialogue.
Empath Platform
April 21, 2026 - 1PM ET
Inside The Pipeline
We’re talking about what it actually takes to sell AI solutions you can stand behind. Not just positioning and closing, but making sure what you sell can be delivered, supported, and trusted by your clients.
Empath Platform
April 23, 2026 - 1PM ET
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RejectionCon 2026
Join us at RejectionCon, where speakers share the talks that conferences turned down, revealing the uncensored ideas, bold strategies, and real lessons MSPs actually need — no polish, no gatekeeping, just raw value and hard-won insights.
Virtual
May 26 - 28, 2026
Peers, Plates, & Perspectives
We're going to Dallas for an MSP Executive Dinner, a relaxed evening built around great food, honest conversation, and a small table of MSP leaders sharing real perspectives on the challenges and opportunities shaping the industry.
Dallas, TX
March 30, 2026 - 5PM–8PM ET
TMT Bootcamp 2026
The IT Sales & Marketing Boot Camp is the biggest MSP growth event anywhere. This is where MSP owners and their teams learn the proven sales, marketing, growth, and AI strategies MSPs are using right now to win more (and better) clients, grow faster, and pull ahead of their competition.
Dallas, TX
April 7 - 9, 2026