%20(1).png?noresize&width=590&name=pyts%20march%205%202026%20(1)%20(1).png)
.png?noresize&width=590&name=RejectionCon%202026%20(5).png)
This episode explores how MSP leaders can design practical, behavior-focused training that cuts through busy work and actually translates into measurable performance, stronger technician confidence, and real-world results that stick.
Herd Meetup: February
Come hang out with the Empath leadership team to discuss the changes, improvements, and progress we are making to help your MSP.
Herd Meetup: February
Come hang out with the Empath leadership team to discuss the changes, improvements, and progress we are making to help your MSP.
Empath Platform
February 13, 2026 - 2PM ET
The Elephant in the Room
This episode brings in Mark Jennings, Founder of OTX Partners, as we talk about how governance, risk, and compliance are showing up in real MSP environments, not just in frameworks and checklists.
Virtual
February 17, 2026 - 2PM ET
Service Manager Cohort
Service Manager Cohort brings together Todd Kane and Kyle Christensen with special guest Jordan Silva, Director of Managed Services at Mirazon, for a practical conversation on building a customer onboarding process in 2026.
Virtual
February 18, 2026 - 12PM ET
Above The Stack
We break down why AI is fundamentally different from cybersecurity and what that means for MSPs looking to position, sell, and lead the opportunity well.
Virtual
February 19, 2026 - 1PM ET
Inside The Pipeline
Alex Farling breaks down how MSPs can overcome objections before they happen by spotting patterns, setting expectations early, and guiding better sales conversations from the start.
Empath Platform
February 24, 2026 - 1PM ET
Why 2026 Phishing Attacks Don’t Look Like Phishing Anymore
EasyDMARC, Phin, and Empath come together to break down how the threat landscape is shifting and what you should be doing about it. We’ll help MSPs build a layered solution that doesn’t rely on a single alert, a single tool, or one sharp-eyed employee catching something at the last second, but instead creates shared understanding, consistent habits, and measurable risk reduction over time.
Virtual
February 26, 2026 - 2PM ET
Beyond the QBR
Mark Ignacio dives into Client Success strategy beyond the checklist—covering onboarding, adoption, renewals, and the messy middle to help you drive real outcomes, not just satisfaction scores.
Empath Platform
March 3, 2026 - 1PM ET
Patching Your Talent Stack
An open group demo showing MSP teams how to spot hidden skills gaps, prioritize what matters, and turn insight into action without overcomplicating it.
Virtual
March 5, 2026 - 12PM ET
Managing Up!
This episode of Managing Up tackles the gap between “official” workflows and the shadow channels clients actually use, like texting the owner, DM’ing a favorite technician, or replying to an old ticket because it feels faster.
Empath Platform
March 12, 2026 - 1PM ET
RejectionCon 2026
Join us at RejectionCon, where speakers share the talks that conferences turned down, revealing the uncensored ideas, bold strategies, and real lessons MSPs actually need — no polish, no gatekeeping, just raw value and hard-won insights.
Virtual
May 26 - 28, 2026
Beyond the QBR
Beyond the QBR is our monthly live stream focused on the real work of client leadership, the conversations, decisions, and moments that shape long term relationships.
Empath Platform
March 3, 2026 - 1PM ET
Patching Your Talent Stack
An open group demo showing MSP teams how to spot hidden skills gaps, prioritize what matters, and turn insight into action without overcomplicating it.
Virtual
March 5, 2026 - 1PM ET
Empath Platform
March 10, 2026 - 1PM ET