Empath Blogs

Why does MSP training often fail to translate to the service board? Discover the missing role that turns content into usable skill.

Most MSP training fails under pressure. Not because the content is bad, but because learning isn’t built into how work actually happens.

In the age of AI, the MSP Service Manager's role has changed. Learn how to train your team to use AI for leverage, not laziness.

Discover why MSP trends 2026 point to operational maturity as the new growth hack. Wes Spencer breaks down the shift from tools to strategy.

Stop fearing regulations. Former Bank CISO Dan Sitton shares his strategy for winning MSP financial clients by speaking the language of risk.

No one cares about your stack. Learn why adopting CIS Controls for MSPs is the only strategy that drives real clarity, consistency, and profit.

We're looking back on our milestones this year at Empath. We're talking getting advisors, a huge platform glowup, wisdom from navigators, and more!

A five-step MSP risk management framework, based on Compliance Expert Mark Jennings’ process to start having structured, professional risk conversations.

Build client trust with a professional MSP risk management process. Ditch the fear-based tactics and learn a better approach from a 32-year MSP veteran.