Microsoft 365 Training for Your Clients' Users

MSPs can offer Microsoft 365 training to the staff at every client: Outlook, Teams, Excel, Word, PowerPoint, SharePoint, Copilot and Windows 11. Courses come from three premium catalogs in Empath Grow.

Not an MSP? Ask your IT provider about Empath Grow.

Get the Full Course List

Book a Demo

1,000+

Microsoft 365 Courses and Lessons

350+

Excel Courses and Lessons

150+

Microsoft 365 Courses in Bigger Brains

Microsoft Courses in Clip Training

Start Here: Three First Microsoft 365 Lessons for Client Office Staff

Offer this short path to client office staff who use Teams and Excel; choose other app lessons for Outlook-only staff.

Microsoft 365: Getting Started with Microsoft 365 Curated Collection, 7 min Get oriented to the suite.
Mastering Microsoft Teams: Chats Curated Collection, 9 min Practice team messages.
Excel 365 in 30 Minutes - Basics: Creating a New Workbook Curated Collection, 6 min Create a first workbook.

Add the Every Employee baseline for security, AI use and workplace conduct.

A Microsoft 365 Basics Starter Program You Can Offer This Week

For client office staff who use Outlook, Teams and Excel. Swap an app course when a team works in different tools.

Getting Started in Outlook 365 (Curated Collection, 33 min): handle everyday email.
Getting started with Microsoft Teams 2026 (Curated Collection, 52 min): learn chats and meetings.
Complete Guide to Excel 365: Getting Started (Curated Collection, 73 min): begin workbook skills.
Microsoft Teams Tips (Curated Collection, 20 min): use shortcuts after the basics.

Total course time: 178 minutes. This is a sample your MSP can change to match the client's apps and staff levels.

Assign it as a pathway in Empath Grow; Grow Lite cannot assign or report progress.

What Microsoft 365 Training Do Client Staff Need?

Start client staff on the apps they open every day: Outlook for email and Teams for chat, meetings and calls. Then add Excel, Word and PowerPoint, plus SharePoint for shared files. Copilot comes last, for staff who have a license.

Eight Microsoft skill areas of a much bigger library, shown here:

Skill	Courses and Lessons
Outlook (email, calendar)	90+ in the Collection; also Bigger Brains and Clip Training
Teams (chat, meetings, calls)	60+ in the Collection; also Bigger Brains and Clip Training
Excel	350+ in the Collection; also Bigger Brains and Clip Training
Word	90+ in the Collection; also Bigger Brains and Clip Training
PowerPoint	100+ in the Collection; also Bigger Brains and Clip Training
SharePoint and OneDrive	6 in Clip Training; also the Collection and Bigger Brains
Copilot	Dozens in the Collection; 11 in Bigger Brains and 12 Copilot titles in Clip Training (11 in its Copilot channel)
Windows 11	8 in Clip Training; also the Collection and Bigger Brains

The full course list has much more, such as more than 40 OneNote courses and lessons in the Collection, plus Planner in Clip Training.

To see what this means for your help desk, read how end user training helps MSPs reduce support tickets.

More Than 1,000 Microsoft 365 Courses and Lessons

It covers Excel, Outlook, Teams, Word, PowerPoint and OneNote, plus dozens of Copilot courses and lessons, from seven publishers.

Getting Started in Outlook 365, Skillsoft. For staff new to Outlook. 33 minutes.
Getting started with Microsoft Teams 2026, Skillsoft. For staff who have not used it before. 52 minutes.
Microsoft Teams Tips, BizLibrary Productions. Hidden features and shortcuts. 20 minutes.
Complete Guide to Excel 365: Getting Started, Skillsoft. Part 1 of seven, which run up to pivot tables and financial modeling. 73 minutes.
Getting started with OneNote, Skillsoft. Taking and organizing notes in OneNote. 47 minutes.
Unlocking Productivity With the Microsoft 365 Copilot App, Skillsoft. Copilot for everyday work. 51 minutes.
Microsoft Copilot Essentials, BizLibrary Productions. Practical Copilot skills, including judgment and responsible use. 104 minutes.
Discovering Copilot on Windows 11, Skillsoft. Windows 11 and the Copilot built into it. 49 minutes.
A sample of the Collection's 1,000+ Microsoft 365 courses and lessons; the whole Collection has 14,000+ courses. The rest include more than 200 Office 365 courses and lessons. See the full course list.

A learning pathway in Empath, with courses and progress

Microsoft 365 and Copilot, Level by Level

For a client that has Bigger Brains instead of the Collection: more than 150 Microsoft 365 and Copilot courses, with Excel in five levels from Beginner to Expert.

Intro to Microsoft 365 (2025), Bigger Brains. A first tour of the whole suite. 45 minutes.
Saving Time in Outlook, Bigger Brains. For staff who spend the day in their inbox. 34 minutes.
Microsoft Teams Fundamentals (2024), Bigger Brains. Working together in Teams. 47 minutes.
Mastering Excel 365 - Beginner (2025), Bigger Brains. Level 1 of the five-level Excel ladder. 128 minutes.
Excel 365 in 30 Minutes - Getting Started (Basics 1 of 10), Bigger Brains. One of 20+ half-hour courses that fit a working day. 29 minutes.
Mastering PowerPoint 365 - Basics (2025), Bigger Brains. For staff who build slide decks. 61 minutes.
SharePoint Online Basics (2024), Bigger Brains. Team sites and communication sites. 45 minutes.
Copilot for Excel, Bigger Brains. Copilot in spreadsheets; Outlook, Word, PowerPoint and Teams versions too. 46 minutes.
A sample of more than 300 courses. The rest include 16 on Word, plus Windows 11 and Copilot Chat. See the full course list.

Microsoft 365 Courses from Clip Training

Clip Training adds 70 courses to either catalog, on the Microsoft 365 apps, Teams, Copilot and Windows 11.

Outlook 365 Essentials, Clip Training. The Outlook foundation, for everyone with a work inbox. 196 minutes.
Accessing and Navigating Teams, Clip Training. A short first course on Teams. 28 minutes.
Mastering Teams Meetings, Clip Training. For staff who host calls, not just join them. 86 minutes.
Excel 365 Essentials, Clip Training. For staff who work in spreadsheets. 152 minutes.
SharePoint Online Essentials, Clip Training. For staff who keep shared files in SharePoint. 182 minutes.
OneDrive, Clip Training. Storing, sharing and syncing work files. 99 minutes.
Copilot Prompts for Your Job Roles, Clip Training. Ready prompts, sorted by job role. 62 minutes.
Windows 11 Essentials, Clip Training. File Explorer, the built-in apps, tablet tools and keyboard shortcuts. 151 minutes.
A sample of 70 courses, 129 hours in all. The rest include Power Users and Pro levels for Excel, Word, Outlook, PowerPoint and SharePoint, plus Windows 11 Foundations and Teams Calling. See the full course list.

Curated Collection or Bigger Brains?

In Empath Grow, each client has the Curated Collection or Bigger Brains, not both.

For Microsoft 365, the Collection is the broader choice. It has more than 1,000 courses and lessons on the apps, and it already includes Bigger Brains courses, plus hands-on labs and AI roleplays.

Bigger Brains is smaller, and more than half of its courses are on Microsoft apps, Copilot among them. It suits a client that wants a short, focused list.

Premium catalogs work the same on Grow and Grow Lite. Grow Lite is watch-only: staff watch courses from a library, and you cannot assign them. For costs, see plans and pricing.

Questions About Microsoft 365 Training for Your Clients

Short answers for MSPs choosing Microsoft 365 training for client staff.

Where can my clients' staff get Microsoft Office training?

Your clients' staff can get Microsoft Office training through you, with Empath Grow. You add a premium catalog for the client, and its staff take courses on Outlook, Teams, Excel, Word, PowerPoint and SharePoint. The Curated Collection has more than 1,000 Microsoft 365 courses and lessons. Bigger Brains is the other choice, and Clip Training adds to either.

Which Microsoft 365 catalog fits a client on Grow Lite?

Any of the three premium catalogs in Empath Grow fits a Grow Lite client. Premium catalogs work the same way on Grow and Grow Lite, so the client can have the Curated Collection or Bigger Brains, plus Clip Training. Grow Lite is watch-only: staff pick courses themselves, and assigning is not available. Short courses suit that well, such as the Excel 365 in 30 Minutes series from Bigger Brains.

Should a client get the Curated Collection or Bigger Brains for Microsoft 365?

The Curated Collection is the broader choice: it has more than 1,000 Microsoft 365 courses and lessons. In Empath Grow, each client has the Curated Collection or Bigger Brains, not both. Bigger Brains suits a client that wants a shorter list: more than 150 Microsoft 365 and Copilot courses. Clip Training adds to either.

Can my clients' staff learn Copilot inside Outlook, Excel and Teams?

Yes, all three premium catalogs in Empath Grow teach Copilot inside the apps staff already use. Bigger Brains has Copilot for Excel, plus versions for Outlook, Word, PowerPoint and Teams. Clip Training has Copilot in Microsoft 365 Office Apps. The Curated Collection has Skillsoft courses on Copilot in Word, Outlook and Teams. Some Copilot courses assume the learner has a paid Copilot license.

Which catalogs have SharePoint and Microsoft Teams training?

All three premium catalogs in Empath Grow have both. For SharePoint training, Clip Training has three levels: Essentials, Power Users and Pro, plus Mastering SharePoint Online. For Microsoft Teams training, the Curated Collection has more than 60 courses and lessons, Bigger Brains 9 courses and Clip Training 10, from a first look at Teams to meetings, chat and calls.

Want to See It for Your Clients?

Book a demo and we will show you the courses in each premium catalog, and how you add one to a client in Empath Grow. Not an MSP? Ask your IT provider about Empath Grow.