Excel Courses and Everyday Software Training

Excel courses for your MSP team, plus Word, Outlook, Teams and Power BI. Every Empath Learn seat includes more than 1,500 software courses and lessons. For clients, three premium catalogs in Empath Grow.

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13 Topics

From Excel and Office 365 to Power BI and Google Apps

350+

Excel Courses and Lessons, All Levels

70+

Copilot Titles, From Chat to Excel and Word

360+

Hours of Video and eLearning

Start Here: Start Software Training by MSP Role

A help desk technician and an office user need different first software assignments.

For an email support tech Outlook & Email Client Tickets Empath, 63 min Troubleshoot common mail requests.
For a file-sync tech OneDrive & SharePoint Sync Empath, 59 min Diagnose sync problems.
For an office user Excel 365: Frequently Used Functions Curated Collection, 12 min Use everyday spreadsheet formulas.

For technicians, the Microsoft Learn paths extend into Intune and administration.

What Does Software & Productivity Training Cover?

Software and productivity training teaches people to get more done in the apps they work in every day, such as Excel, Outlook, Teams and Power BI.

The Software & Productivity list of the Empath course catalog has more than 1,500 courses and lessons in 13 groups. The main ones:

More than 350 Excel courses and lessons, from basic formulas and charts to PivotTables, lookups and macros
70+ titles on Copilot, from Copilot Chat to Copilot inside Excel, Word, Outlook and Power BI
200+ on Office 365, including Forms and tenant admin, and 90+ on Word at five levels
100+ for PowerPoint training, from Beginner to Expert, and 90+ on Outlook email and calendar
100+ on Google apps, with 20+ on Google Sheets
60+ on Microsoft Teams meetings and channels, and 40+ for OneNote training, including sharing notebooks
50+ for Power BI training, from Power Query to reports

Plus 250+ more in four other groups, including general software skills. See every title in the full course list.

For Copilot beyond the Office apps, see the AI & Copilot courses. Presenting and writing sit in the business skills courses, and technical skills in the information technology courses.

Counts from the full course list. The Copilot and Google Sheets counts are by title, so they overlap the groups.

Courses Included in Every Empath Learn Seat

All three sources are included with every Empath Learn seat. Titles appear exactly as they do in Empath.

Built for MSPs by Empath

Three of Empath's own courses for MSPs cover the same apps:

Mastering Microsoft 365 Copilot, Empath. Copilot across the Office apps, for your staff. 183 minutes.
Outlook & Email Client Tickets, Empath. The Outlook problems your help desk gets. 63 minutes.
OneDrive & SharePoint Sync, Empath. OneDrive and SharePoint sync tickets, for your help desk. 59 minutes.

Microsoft Learn

Microsoft's own Power BI training, plus the Power BI Data Analyst certification. Microsoft issues it, and your staff earn it. Three of the Microsoft Learn items in every seat:

Design effective reports in Power BI, Microsoft. A learning path on report design for Power BI users. 307 minutes.
Microsoft Certified: Power BI Data Analyst Associate, Microsoft. A certification for the staff who build your reports.
Create dashboards in Power BI, Microsoft. A short, practical module on building dashboards. 59 minutes.

The Curated Collection

More than 1,500 Curated Collection courses and lessons, largely from Bigger Brains, SONIC Performance Support and Skillsoft. Four of them:

Mastering Excel 365 - Basics, Bigger Brains. One of five levels, Beginner to Expert. 179 minutes.
Mastering Excel 365 - Expert, Bigger Brains. The top level, for your Excel power users. 226 minutes.
Excel 365: Frequently Used Functions, SONIC Performance Support. A short lesson on the functions people use most. 12 minutes.
Microsoft Teams Video Course, SONIC Performance Support. Teams end to end, for everyday users. 157 minutes.

Plus Outlook, PowerPoint, Word, Power BI and Google Sheets, in lessons of a few minutes up to courses of more than four hours. See the 1,500+ in the full course list.

For Your Team

Empath Learn

Included with every seat on every plan: 1,500+ Software & Productivity courses and lessons, plus the Empath and Microsoft Learn titles above.

For Your Clients

Empath Grow

Premium catalogs with Excel and Office courses: the Curated Collection, Bigger Brains and Clip Training. In Empath Grow, each client has the Curated Collection or Bigger Brains, not both.

The Bigger Brains catalog has more than 50 titles with Excel in the name, plus courses on PowerPoint, Word, Outlook and Teams. Its Excel courses for clients include dashboards, PivotTables and Power Query. Bigger Brains is for Grow only, because the Curated Collection in Learn already includes Bigger Brains courses.

Clip Training has Excel 365 at three levels: Essentials, Power Users and Pro, plus courses on Copilot, Teams, Outlook and SharePoint. You can add it for your team in Learn or for your clients in Grow.

One Excel course from each of these catalogs:

Excel - Creating Dashboards, Bigger Brains. Building dashboards in Excel. 169 minutes.
Excel 365 Pro, Clip Training. The top level of Clip Training's Excel 365 courses. 357 minutes.

Premium catalogs work the same on Grow and Grow Lite. For costs, see plans and pricing.

Who Is Software & Productivity Training For?

Your own team first, then your clients' staff.

Operations, HR and finance staff at your MSP, who build the spreadsheets and reports
Your help desk and technicians, who field Outlook, OneDrive and SharePoint tickets
Your clients' Microsoft 365 users, who work in Word, Excel, Outlook and Teams every day
Your clients' everyday staff, who need the basics of the apps they use

Excel training for employees at a client comes from the premium catalogs in Empath Grow, with beginner to advanced levels.

Questions About Excel Courses and Software Training

Short answers for MSP owners choosing Excel and software training for their team or their clients.

Which course is best for Excel?

In Empath Learn, the Mastering Excel 365 series in the Curated Collection suits learners who want a five-level sequence from Beginner to Expert; Mastering Excel 365 - Expert is for power users. The Excel group has 90+ beginner, over 90 intermediate and more than 90 advanced items, plus 100+ for all levels.

How do I teach myself Excel?

Take a short, self-paced video course at your level, then try each skill in a real spreadsheet. More than 600 of the 1,500+ Software & Productivity items in Empath run under six minutes. Excel 365: Frequently Used Functions, for example, takes 12 minutes. Every Empath Learn plan includes them.

What are the 5 basic Excel formulas?

The five basic Excel formulas are SUM, AVERAGE, COUNT, MAX and MIN. They are Excel's aggregate functions: they add, average and count the values in a range, and find the largest and smallest. To learn the functions people use most, Empath Learn includes Excel 365: Frequently Used Functions, a 12-minute lesson from SONIC Performance Support.

Are Excel courses included in Empath Learn?

Yes. Every Empath Learn seat includes the Excel courses, on every plan. That is more than 350 Excel courses and lessons, part of the 1,500+ in the Software & Productivity list, all from the Curated Collection. Clip Training, with Excel 365 from Essentials to Pro, is a premium catalog you can add on top for your team.

Which Excel and Office courses can my clients get in Empath Grow?

In Empath Grow, you can offer your clients Excel and Office courses from three premium catalogs. They include Mastering Excel 365 - Basics from the Curated Collection, Excel - Creating Dashboards from Bigger Brains and Excel 365 Pro from Clip Training. In Empath Grow, each client has the Curated Collection or Bigger Brains, not both.

Want to See the Excel Courses for Your Team?

Book a demo and we will show you the Excel and software courses in Empath Learn and Empath Grow. Bring the apps your team and your clients use most, and ask to see the courses for each one.