Empath Learn
MSP team
Every Empath Learn seat includes more than 4,600 Microsoft Learn items on every plan.
MSP: assign + trackMicrosoft certification training for your MSP's techs and engineers: 150+ certification overviews (70+ current), over 800 learning paths and more than 3,300 modules from Microsoft Learn. Included with every Empath Learn seat, where you assign and track it.
Assign Microsoft Learn, see progress daily and prepare your team for qualifying certifications that can support your Microsoft partner status.
150+
Certifications, 70+ Current
800+
Learning Paths
3,300+
Modules
4,600+
Microsoft Learn Items
Choose the Microsoft learning path that matches your technician's current work; these are alternatives, not one assignment.
Use the security lead path for Sentinel work, or the AI and Copilot catalog for rollout training.
Microsoft Learn is Microsoft's own training catalog, and every Empath Learn seat includes more than 4,600 of its items. They run from certification overviews and learning paths to modules, exams and Applied Skills, in the same course list as Empath's own courses.
Techs get Intune, Azure and PowerShell. Security staff get Defender XDR and Microsoft Sentinel, and the whole team gets Copilot. A certification overview opens Microsoft's page for that certification and its exam, such as MD-102 or AZ-104.
Microsoft publishes the training. Empath adds the parts a manager needs: assigning it to a tech or a team, setting a due date and seeing who finished, next to the rest of your team's courses.
It is one part of the Empath course catalog, next to Empath's own courses and the Curated Collection.
More than 4,600 items by type, then a few of the Microsoft topics inside them.
| Type | Items | Good to Know |
|---|---|---|
| Certifications | 150+ | 70+ of them current |
| Learning Paths | 800+ | Each one a set of modules |
| Modules | 3,300+ | 1,300+ for beginners |
| Exams | 100+ | Microsoft exam overviews |
| Instructor-led Courses | 100+ | Microsoft course overviews |
| Applied Skills | 30+ | Hands-on skills assessments |
Microsoft Learn items in Empath, from the full course list.
Learning paths and modules cover Microsoft 365 Copilot for everyday users, Copilot Studio for building agents and Security Copilot for security teams. Applied Skills include building an agent in Copilot Studio.
At least 9 learning paths and more than 30 modules cover Intune, from the basics to protecting and maintaining devices. For PowerShell training there are at least 10 paths and more than 30 modules, including remote administration.
At least 18 learning paths and more than 90 modules cover Defender and Sentinel. They include Defender XDR, Defender for Endpoint and Kusto Query Language queries in Microsoft Sentinel, for your SOC and MDR staff.
Microsoft tags each item with the jobs it fits. More than 1,500 items are tagged administrator, 1,200+ business user, 300+ security engineer, 150+ AI engineer and 150+ security operations analyst. One item can carry several tags. The counts show how much there is for each job on your team.
These are a few of the topics. The full course list names more than 4,600 items, with certification overviews for identity and access, Teams administration, Windows Server hybrid work and more.
Each item opens on Microsoft Learn, where the learner studies. Empath keeps the record.
Pick a learning path or a module, set a due date and assign it to one tech or a whole team. Empath emails the learner. Assign Empath courses the same way, from the same course list.
Connect your Microsoft 365 tenant. Empath syncs assigned Microsoft Learn completions each day. Managers see who finished, with due dates and completion dates, by group, in Learning Progress.
Your techs learn on Microsoft Learn, while managers need to know what is due, who is making progress and how that work supports the MSP's partner goals.
Connect Empath to your Microsoft 365 tenant through Entra ID and to Partner Center. Then:
Give a tech or team Microsoft Learn paths with due dates and reminders, alongside your other training in Empath.
Microsoft Learn completions sync into Empath daily. Managers see each person's progress and due dates with their other courses.
Qualifying intermediate or advanced certifications can contribute skilling points when staff link their Microsoft Learn profiles to your MSP in Partner Center. Courses prepare people for those certifications; course and module completions alone do not earn points.
A Solutions Partner designation needs at least 70 of 100 points and points in Microsoft's required performance, skilling and customer-success metrics. It brings product, marketing, support and advisory benefits. It can help your MSP meet the requirements of Microsoft incentive programs, some of which include co-op marketing funds. Each program has its own criteria.
Partner Center shows admins a Microsoft Learn report. Empath keeps assignments, due dates and each person's progress beside the rest of your training, so managers can follow through.
Twelve picks, five Microsoft courses from Empath's library first, then seven of the 4,600+ Microsoft Learn items.
The full course list has much more, such as Security Copilot and Defender for Endpoint paths, the identity and access certification and more than 1,300 beginner modules for new techs.
Microsoft Learn courses come with the same seat as everything else your team learns in Empath.
Every Empath Learn seat has 4,600+ Microsoft Learn items, on every plan.
The seat also includes Empath's own courses built for MSPs, the Curated Collection, live streams and your own courses, all in one course list.
Read more: courses built for MSPs, your own courses and the Curated Collection with its hands-on labs and AI roleplays.
Looking by job or topic? See training for your help desk and technicians or for your security and compliance leads. All AI and Copilot training is on one page.
For costs, see plans and pricing.
Choose by who learns and whether your MSP needs assignments and reporting.
MSP team
Every Empath Learn seat includes more than 4,600 Microsoft Learn items on every plan.
MSP: assign + trackClient teams
For each Grow client, choose the Curated Collection or Bigger Brains as the premium catalog; Clip Training and Inspired eLearning are add-ons. If you choose the Curated Collection, its hands-on labs and AI roleplays come with it.
MSP: assign + reportClient viewers
Grow Lite has the same premium catalog choice but no assignments or reporting. Ask your Empath account executive about a Grow Lite trial.
No; watch only| Empath Learn | Empath Grow | Empath Grow Lite |
|---|---|---|
| Who it is for | ||
| MSP team | Client teams | Client viewers |
| What's included | ||
| Empath, Microsoft Learn, Collection | Collection or Bigger Brains | Same base catalog |
| Who can assign and track | ||
| MSP: assign + track | MSP: assign + report | No; watch only |
| Free trial | ||
| All Learn content | AE sets up case by case | Ask your AE |
Empath Learn includes your own courses and pathways. Its Curated Collection has Bigger Brains courses. For each Grow client, choose the Curated Collection or Bigger Brains as the premium catalog; Clip Training and Inspired eLearning are add-ons. Grow supports client pathways, custom content, assignments and reports. Grow Lite has the same premium catalog choice but no assignments or reporting. Ask your Empath account executive about a Grow Lite trial; Grow trials are set up case by case.
Short answers on what is included and how it works for your team.
Yes. Every Empath Learn seat includes more than 4,600 Microsoft Learn items on every plan. Managers can assign learning paths and modules with due dates and track progress next to Empath's own courses and the Curated Collection. Each item opens on Microsoft Learn, and Empath keeps the assignment and the progress record.
Yes, Microsoft Learn is Microsoft's own free training site. In Empath, Microsoft Learn content is included in every Empath Learn seat, where you can assign it to a tech or a team, set due dates and track progress. For Empath plan costs, see plans and pricing.
Empath includes overviews of more than 150 Microsoft certifications, 70+ of them current, plus over 800 learning paths and 3,300+ modules. Ones that fit MSP staff include Endpoint Administrator (exam MD-102), Azure Administrator (AZ-104), Identity and Access Administrator (SC-300) and Security Operations Analyst (SC-200). Microsoft awards the certifications.
Start with the Microsoft certification that matches the job, such as Endpoint Administrator or Azure Administrator, and work through learning paths on its topics. New techs can begin with more than 1,300 beginner modules. In Empath, a manager assigns that work with a due date and sees progress next to Empath's own Microsoft courses.
An Empath Admin connects your Microsoft 365 tenant, and Empath then picks up Microsoft Learn progress each day for assigned items. Each learner signs in to Microsoft Learn with the same work account they use in Microsoft 365 and Empath. Progress shows mostly as complete or not complete, with no history from before the connection.
Qualifying certifications do. When staff link their Microsoft Learn profiles to your MSP in Partner Center, specified intermediate or advanced certifications can contribute skilling points toward a Solutions Partner designation. Empath helps managers assign Microsoft Learn courses, set due dates and see progress daily. Those courses prepare staff for certifications; completions themselves do not earn partner points.