Blog

Mar 16, 2026

4 Min Read

VIPRE Inspired eLearning Catalog Now In Empath: Why It Changes MSP Training

Stop scattering your MSP training across multiple portals. Empath now includes the VIPRE Inspired eLearning catalog for HR, security, and compliance.

Mar 16, 2026

4 Min Read

VIPRE Inspired eLearning Catalog Now In Empath: Why It Changes MSP Training

Stop scattering your MSP training across multiple portals. Empath now includes the VIPRE Inspired eLearning catalog for HR, security, and compliance.

Image with blog title: Your MSP Sales Process Is Probably Broken (Here’s Why)

Mar 10, 2026

5 Min Read

Your MSP Sales Process Is Probably Broken (Here’s Why)

Your MSP sales process might be broken. Discover why most MSPs rely on referrals and what a scalable, structured sales process actually looks like.

Image showing blog title: How to Hire MSP Technicians: Run Your MSP Like a Restaurant

Feb 26, 2026

5 Min Read

How to Hire MSP Technicians: Run Your MSP Like a Restaurant

Learn how to hire MSP technicians who deliver more than technical skill. Discover why hospitality principles can elevate your service culture.

Image showing blog title: How to Sell to Banks as an MSP

Feb 19, 2026

4 Min Read

How to Sell to Banks as an MSP (3-Step Playbook)

Learn how to sell to banks as an MSP using this 3-step playbook to target the right institutions, lead with FFIEC, and win financial clients.

Image showing blog title: CMMC for MSPs: Is This Market Worth It? A Reality Check from Compliance Veteran Jennifer VanderWier

Jan 29, 2026

6 Min Read

CMMC for MSPs: Is This Market Worth It?

Should your MSP offer CMMC services? Compliance veteran Jennifer VanderWier breaks down the real costs, risks, and decision framework for MSPs.

Image showing blog title: The Role Your MSP Didn’t Know It Needed: The Learning Manager

Jan 21, 2026

6 Min Read

The Role Your MSP Didn’t Know It Needed: The Learning Manager

Why does MSP training often fail to translate to the service board? Discover the missing role that turns content into usable skill.

Image showing blog title: What Does Effective MSP Training Really Look Like?

Jan 14, 2026

5 Min Read

What Does Effective MSP Training Really Look Like?

Most MSP training fails under pressure. Not because the content is bad, but because learning isn’t built into how work actually happens.

Image showing blog title: Is AI Helping Your Service Desk or Just Creating More Noise?

Jan 5, 2026

5 Min Read

Is AI Helping Your Service Desk or Just Creating More Noise?

In the age of AI, the MSP Service Manager's role has changed. Learn how to train your team to use AI for leverage, not laziness.

Image showing the blog title: MSP Trends 2026: Wes Spencer’s Forecast for Your Growth Strategy

Dec 22, 2025

6 Min Read

MSP Trends 2026: Wes Spencer’s Forecast for Your Growth Strategy

Discover why MSP trends 2026 point to operational maturity as the new growth hack. Wes Spencer breaks down the shift from tools to strategy.

Empath Blogs

VIPRE Inspired eLearning Catalog Now In Empath: Why It Changes MSP Training

VIPRE Inspired eLearning Catalog Now In Empath: Why It Changes MSP Training

Your MSP Sales Process Is Probably Broken (Here’s Why)

How to Hire MSP Technicians: Run Your MSP Like a Restaurant

How to Sell to Banks as an MSP (3-Step Playbook)

CMMC for MSPs: Is This Market Worth It?

The Role Your MSP Didn’t Know It Needed: The Learning Manager

What Does Effective MSP Training Really Look Like?

Is AI Helping Your Service Desk or Just Creating More Noise?

MSP Trends 2026: Wes Spencer’s Forecast for Your Growth Strategy

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