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Rewst Training and Vendor Courses for MSP Teams

Rewst training, Liongard, Microsoft certification tracks and the Empath platform itself, for your own team. Every Empath Learn seat includes more than 20 Vendor & Platform Training courses, 68 hours in total.

Emmy the elephant in a diving mask

68

Hours Across 20+ Courses

4

Rewst Courses

15

Microsoft Certification Track Courses

7

Empath Platform Courses

Start Here: Start Vendor Training by Tool

Assign the platform your MSP actually uses; Rewst and Liongard are separate tracks.

  1. For a Rewst newcomer Rewst crash course Empath, 14 min See what the automation tool does.
  2. For a Rewst builder Getting Started with Rewst Empath, 30 min Move into initial setup.
  3. For a Liongard user Introduction to Liongard Empath, 47 min Learn the platform's visibility workflow.

Continue the Rewst track with its Foundations course in the full course list; choose Liongard follow-ups separately.

What Does Vendor & Platform Training Cover?

Vendor and platform training, or MSP software training, teaches your team to set up and use the tools your MSP runs on. In this part of the Empath catalog, that means Rewst, Liongard and Empath itself, plus courses in Microsoft certification tracks. Every Empath Learn seat also includes HaloPSA Training and Setup and the ImmyBot Onboarding Tutorial Series, listed under Information Technology.

The Vendor & Platform Training section of the Empath course catalog has more than 20 courses in four groups:

  • 4 Rewst courses, about seven hours in all, led by Rewst's own navigators
  • 1 Liongard course, provided to Empath by Liongard
  • 7 Empath platform courses, from running Empath to talking with clients about AI
  • 15 courses in Microsoft certification tracks, from Azure Fundamentals to Azure Administrator

For the rest of Empath's own courses for MSPs, see Built for MSPs by Empath.

Counts from the full course list.

Courses Included in Every Empath Learn Seat

Ten of the 20+ courses, all included with every Empath Learn seat. Titles appear exactly as they do in Empath.

Rewst Training

All four Rewst courses, from a first look to advanced workflows:

  • Rewst crash course, Empath. A short first look at Rewst, before you have access. 14 minutes.
  • Getting Started with Rewst, Empath. A quick start with Rewst's Brandon Pettit. 30 minutes.
  • Rewst Foundations (100 Series), Empath. Automation basics, forms, triggers and Jinja, with Rewst's Eddie Chow. 174 minutes.
  • Rewst: Clean Automation, Empath. Advanced, secure workflows, with Eddie Chow. 208 minutes.

Liongard

The one Liongard course:

  • Introduction to Liongard, Empath. Automated documentation, change detection and cyber risk reporting. 47 minutes.

The Empath Platform

Seven Empath courses, from running Empath and building your own courses to how your team talks with clients. Three of them:

  • How to Use and Administer Empath, Empath. Members, assigning content, the knowledge base and Partner Support, with a companion guide. 75 minutes.
  • Customer Service Basics Series: Customer Communications Basics, Empath. Soft skills for the conversations your team has with customers. 42 minutes.
  • Messaging AI In a World That's Already Moved On, Empath. Talking to clients about AI, with Wes Spencer. 27 minutes.

The other four run from quizzes and tests to team learning plans.

Microsoft Certification Tracks

15 courses in Microsoft certification tracks. Two of them:

  • AZ-104: Azure Administrator, Empath. Toward Microsoft Certified: Azure Administrator Associate. 620 minutes.
  • MD-102: Endpoint Administrator (2025), Empath. Intune, Autopilot and Conditional Access, for the techs who manage devices. 47 minutes.

Plus 13 more, such as Azure Fundamentals (AZ-900) and Security Fundamentals (SC-900). All are in the full course list.

Is There PSA Training in Empath?

Yes, one: HaloPSA Training and Setup, in every Empath Learn seat. It sits with the information technology courses, as does the ImmyBot Onboarding Tutorial Series:

  • HaloPSA Training and Setup, Empath. Setting up and running HaloPSA, with Mendy Green. 469 minutes.
  • ImmyBot Onboarding Tutorial Series, Empath. Your first computer, installers, tenants and deployments, provided by ImmyBot. 16 minutes.

“Just checked in with our team that did the Liongard course in Empath and they said it was similar content but was more detailed than the Liongard university so our team will be assigned via Empath and not Liongard.”

Jennifer Roy
CEO of Nucleus Networks

Is Vendor & Platform Training Included or Premium?

Included for your team in Empath Learn. Not part of Empath Grow.

For Your Team

Empath Learn

Included with every seat on every plan: 20+ Vendor & Platform Training courses, plus the HaloPSA and ImmyBot courses.

For Your Clients

Empath Grow

These courses are for your own team. They are not in Empath Grow, the LMS you resell to your clients.

Need training on a tool Empath has no course for? Ask for it in the Empath feedback forum and tell the vendor, or have your team build its own course in Empath Learn.

For costs, see plans and pricing.

Who Is Vendor & Platform Training For?

Your own team, by the work they do:

Questions About Vendor & Platform Training

Short answers for MSP owners choosing training on the tools their team runs.

Is there Rewst training in Empath?

Yes. Every Empath Learn seat includes four Rewst courses, about seven hours in all, led by Rewst's own navigators. They run from the 14-minute Rewst crash course and Getting Started with Rewst to Rewst Foundations (100 Series) and Rewst: Clean Automation, for advanced, secure workflows. They come with every plan.

Does Empath have HaloPSA, ImmyBot or Liongard training?

Empath has one course for each, all included in every Empath Learn seat: HaloPSA Training and Setup, the ImmyBot Onboarding Tutorial Series and Introduction to Liongard. Liongard and ImmyBot provided their courses to Empath. In the full course list, the HaloPSA and ImmyBot courses sit under Information Technology and the Liongard course under Vendor & Platform Training.

Can a vendor add its training to Empath?

Yes. If a vendor your MSP uses has no training in Empath, ask for it in the Empath feedback forum and tell the vendor you asked. The vendor does not need a full integration with Empath, and Empath has a simple process that helps vendors build their lessons. Other Empath customers can upvote the same request in the forum.

Are vendor and platform courses in Empath Grow?

No. The 20+ Vendor & Platform Training courses and the HaloPSA and ImmyBot courses are in Empath Learn only, for your own team. Empath Grow, the LMS you resell to your clients, does not include them; it carries premium catalogs such as Clip Training and Inspired eLearning.

Do Empath's Microsoft certification track courses lead to a certification?

Most of them help your employees prepare for a current Microsoft certification, but Empath does not issue certifications. AZ-104: Azure Administrator, for example, works toward Microsoft Certified: Azure Administrator Associate, current as of October 2026. The exam and the certification come from Microsoft.

Want to See the Tool Courses for Your Team?

Book a demo and we will show you the Rewst, Liongard and Empath platform courses in Empath Learn. Bring the list of tools your team uses, and ask to see what Empath has for each one.