Empath Learn is the stronger core training program for an MSP's staff. It combines MSP courses, your own SOP lessons, technical practice and progress tied to service work. LinkedIn Learning has a strong library for broader professional skills. Keep it when a specific course fills a gap after you check Empath's included catalog.
Empath makes Empath Learn and wrote this comparison from published product pages in October 2026; we did not test LinkedIn Learning. For another comparison, see Empath vs Udemy Business.
The staff table compares Empath Learn with LinkedIn Learning for Teams, which sells 2–20 licenses. Empath Grow is separate.
| Staff training feature | Empath Learn | LinkedIn Learning for Teams |
|---|---|---|
| Courses made for MSP work | ●Included | ○No MSP operations catalog established by cited pages |
| Ready-made MSP role paths | ●Included | ○General paths offered, but MSP role templates not established |
| Broad professional course library | ●Included | ●Included |
| Assign courses and track progress | ●Included | ●Included |
| Assignment due dates | ●Included | ●Available; LinkedIn does not require completion by the due date |
| Build text lessons, quizzes and paths | ●Included | ◐Custom learning paths on Teams; own text lessons and quizzes not documented |
| Add your own files or public links | ●Included | ◐Public links supported; proprietary file uploads require Enterprise |
| YouTube video or playlist into training | ●Public playlist becomes a course, one lesson per video | ◐Single public video link can be added to a path; playlist to course import not documented |
| Technical labs in the compared seat | ●Included | ◐LinkedIn offers labs generally; exact Teams entitlement not stated |
| AI conversation roleplay in the compared seat | ●Included | ◐LinkedIn offers roleplay generally; exact Teams entitlement not stated |
| Microsoft Learn progress sync | ●Available after setup | ○Equivalent assigned progress sync not documented |
| ConnectWise PSA training tickets | ●Available after setup | ○Specific PSA workflow not documented |
● Included ◐ Partly or plan access unclear ○ No credit from cited public pages; absence is not proved. For YouTube, full means a public playlist becomes a course with one lesson per video; half means a single video or link can be added to a course, lesson or path.
LinkedIn's small-team plan does not clearly list lab or AI roleplay access. Check before buying.
Empath Grow is priced separately. LinkedIn Teams does not document an MSP client-resale program.
| Client training feature | Empath Grow | LinkedIn Learning for Teams |
|---|---|---|
| Each client has its own tenant that your MSP creates, manages and bills | ●Included in Empath Grow | ○This MSP client billing model is not established by the cited pages |
| Client admins, selected catalog and their own reports | ●Included in Empath Grow | ○This combined client-admin, catalog and reporting model is not established by the cited pages |
| Your price, revenue and margin per client in one view | ●Included in Empath Grow | ○This MSP client billing model is not established by the cited pages |
LinkedIn Learning helps with a specific professional skill outside the MSP playbook. Its catalog spans business, technology and creative work. An account manager might take a negotiation course or a developer a coding exercise. Paths and recommendations connect related study.
LinkedIn offers coding exercises and cybersecurity labs, and describes AI roleplay in its wider product. Ask which of these come with Teams. LinkedIn's pages give differing catalog totals, so check the exact course instead.
Empath Learn covers work inside a managed service provider. Built for MSPs by Empath includes Introduction to Tickets and Triage, Ticket Escalations 101, and Time Tracking: What Every MSP Employee Needs to Know. The catalog also covers technical, sales and leadership skills.
Every Learn seat includes Microsoft Learn and the Curated Collection, with more than 14,000 courses as of October 2026. The Collection includes certification topics, more than 40 hands-on labs and hundreds of AI roleplays. Five ready-made pathway templates help managers start: Tier 1, Account Manager, Project Delivery Basics, Cybersecurity Fundamentals and New Hire Onboarding. Managers can add their own material to each path.
Yes, on both platforms. LinkedIn admins can assign courses and paths, set due dates, and review completion and engagement analytics. LinkedIn says a due date does not require the learner to finish by that date. Managers can still follow up.
Empath managers can assign courses and pathways with course due dates and view learner or team progress. A service manager can add an escalation SOP to the Tier 1 path, assign it to a new technician and inspect completion. That MSP path is ready to tailor.
Yes, in every Empath Learn staff seat. A Content Admin can paste an SOP into a text lesson, add a video and quiz with feedback, put the course into a pathway, then assign it and track completion. Empath can make a draft course from a public YouTube playlist, one lesson per video. See Your Own Courses.
LinkedIn's custom-content guide supports public links in learning paths. It says uploading the organization's own videos and documents requires an Enterprise license. The Teams pages do not establish Empath's text-lesson and quiz workflow or playlist-to-course import. Check the SOP format you need.
Empath's Curated Collection includes certification courses, more than 40 labs and hundreds of AI roleplays in every Learn seat. Labs cover networking, cloud and programming; roleplays give instant, personal feedback on conversations that managers can see.
LinkedIn advertises coding sandboxes and cybersecurity labs, plus certification prep. Its product overview describes AI roleplay for challenging conversations. The small-team plan section does not specify the exact labs or roleplay access in Teams. Confirm Teams access and the exact exam or exercise.
After tenant setup, Empath managers can see assigned Microsoft Learn progress with other staff training. Empath's ConnectWise PSA integration can create weekly training tickets for assigned courses and add tracked time to the prior week's ticket if that ticket still exists. The current-state help article explains the limits: learner and ConnectWise member emails must match exactly, one Empath tenant connects to one ConnectWise company, and unassigned or historical Learn time does not sync.
LinkedIn advertises integrations with other learning systems on its plan page. No LinkedIn Learning-to-Empath connection or content embed is confirmed, so plan for separate completion records today. LinkedIn's Microsoft relationship does not establish Empath's assigned Microsoft Learn progress workflow.
Empath Grow gives each client a separate tenant and LMS experience. The MSP creates, manages and bills each client tenant, selects its catalog and can resell courses. Client admins and managers have their own reports; the MSP sees price, revenue and margin per client. Grow has a separate price from Learn.
LinkedIn Teams manages employee learning and shows team insights. Its cited pages do not establish MSP client tenants and billing. Price client training separately.
LinkedIn's Teams help page, checked in October 2026, lists $379.88 per license per year after a one-month trial for 2–20 licenses. Enterprise requires a sales conversation. The Teams offer includes broad courses, recommendations and a basic progress dashboard. Ask whether the quoted Teams seat includes the labs and roleplay you want.
Empath's pricing page lists 10 Learn seats at $300 per month on yearly billing, or $360 per seat per year. Learn includes MSP courses, Microsoft Learn, Curated Collection labs and roleplays, and course authoring. LinkedIn Teams requires two licenses. Grow is separate. Compare the seats and content you need.
Your MSP's own SOPs, courses and training files can move through Empath's general migration path. SCORM uploads can be enabled. Historical completion records stay in the old system. LinkedIn's licensed course library is not a set of files your MSP can move, and no LinkedIn-specific importer or ongoing sync is confirmed.
Empath's business development and Partner Success teams can help choose a migration path, work through it with you, or give you a plan to do it yourselves. Some packages include professional services; ask your account executive what applies. Keep the old reports accessible.
Empath Learn covers most MSP skills, so a second subscription rarely pays off. Name the LinkedIn course or exercise you still need, check Empath's catalog, and work with Partner Success if you feel otherwise.
To compare LinkedIn Learning with the other MSP training programs on one page, see the best MSP training programs in 2026.
Empath can embed outside content in a lesson only where the provider allows framing. You can request an API integration through Empath's feature-request process. Neither establishes a LinkedIn embed, connection or completion sync today. Book a demo with your role list and the exact LinkedIn content you are evaluating.
Yes. Its admin guides document assignments, due dates, completion reports and engagement analytics. LinkedIn says a due date does not force completion by that date. Empath also assigns and tracks training, with ready-made MSP role templates and the ability to add your own SOP courses.
LinkedIn's custom-content guide says proprietary video and document uploads require Enterprise. LinkedIn customers can add public links to paths. Empath Learn includes a lesson, quiz, course and pathway builder in the staff seat. Check LinkedIn's current Teams terms before buying it for an upload workflow.
LinkedIn advertises AI roleplay in its wider learning product, but its small-team plan section does not clearly state whether Teams includes it. Ask LinkedIn to confirm the entitlement in writing. Empath includes hundreds of AI roleplays in every Learn seat, alongside its other included training.
No connection or embed is confirmed today. Empath can iframe outside content only if the provider allows framing, and an MSP can request an API integration. Neither path promises LinkedIn completion sync. Plan for separate records unless Empath and LinkedIn establish a supported connection later.
Choose Empath Learn as the core staff program for MSP courses, own-course authoring, included practice, role paths, Microsoft Learn progress and ConnectWise tickets. Keep LinkedIn Learning only for a named gap after checking what its Teams seat includes. If you train clients, evaluate Empath Grow separately. Book a demo with your role list and the course or exercise you need.