Test deliveries vs live deliveries

Technical details of Empath's test requests, so your receiver can handle them and you can read the results correctly.

How do tests differ?

• Signed with — Wizard test (Review & test): a temporary secret · Row test (saved webhook): your real secret
• Event type sent — Wizard test (Review & test): the first event you ticked · Row test (saved webhook): the first event saved on the webhook
• tenantId — Wizard test (Review & test): test-tenant · Row test (saved webhook): your real company ID
• Result shown — Wizard test (Review & test): Data sent / Data received · Row test (saved webhook): Test delivered (…) or Test failed

Test payloads use placeholder data:

{
  "id": "evt_test_<…>",
  "type": "course.assigned",
  "createdAt": "
  
   ", "tenantId": "
   
    ", "data": { "user": { "id": "test-user", "email": "test@example.com", "displayName": "Test User" }, "object": { "type": "course", "id": "test-object", "title": "Test Object" } } } 
   
  

Good to know

• Test IDs always start with evt_test_. Ignore or tag them in production logic.
• A successful test doesn't prove live events will arrive. Tests skip the training system. To prove the live path, assign a real course to a real person and confirm a course.assigned whose id starts with whk_.
• Tests don't count towards the Delivered and Failed numbers.

Still need help?

Reach out to your Partner Success Manager, or email us at support@empathmsp.com. We’re happy to help!

Related articles

• Create a webhook: Review & test and the signing secret
• Edit, test or delete a webhook
• Troubleshooting webhooks