Send webhook events to Slack

Learn how to post Empath training events into a Slack channel.

Steps

1. In Slack, create an incoming webhook for the channel you want and copy its URL (it starts with https://hooks.slack.com/).
2. In Empath, start Create webhook and paste the URL into Webhook URL. Payload format switches to Slack incoming webhook automatically.
3. Choose your events, test and create as usual.

What does Slack receive?

A short Slack-formatted message for each event, e.g. that a course was assigned or completed. Slack needs a top-level text field, and the Slack format provides it.

Good to know

• Only the person's name is included, and only if Include personal data (email, name) in payloads is ticked. Otherwise the message has no personal details.
• Slack messages aren't signed in a way Slack checks. The signing secret is only useful for your own receivers.
• The webhook's row shows a Slack label.

Still need help?

Reach out to your Partner Success Manager, or email us at support@empathmsp.com. We’re happy to help!

Related articles

• Create a webhook: the Endpoint step
• Identify people: user IDs or personal data