Create a webhook: Review & test and the signing secret

Learn how to test your new webhook, create it, and save the signing secret.

Steps

On Review & test, check the summary: Webhook URL, Custom header, Events and Authentication.
Click Test webhook. Empath sends a sample request to your address: - Data sent shows the exact body Empath sent. - Data received shows your receiver's answer: the HTTP status and response body (up to 2,048 characters).
If you see Failed to reach the endpoint, fix the address or receiver and test again.
Click Create.
On Webhook created, click Copy next to Signing secret and store it in your secrets manager. Copy this now — you won't be able to see it again.
Click Done.

[Screenshot: the Review & test step after a successful test]

The wizard's test is signed with a temporary secret. It proves your address is reachable, not that your signature check works. After creating the webhook, use Test webhook on its row: that's signed with the real secret. See “Test deliveries vs live deliveries”.
The signing secret is 64 hexadecimal characters. It can't be shown again or changed. If you lose it, delete the webhook and create a new one.
Tests are limited to 10 a minute for your company.

Reach out to your Partner Success Manager, or email us at support@empathmsp.com. We’re happy to help!