Using the Mark Complete Tool in Empath 7/23/25
Objective
This KB outlines the steps to use the Mark Complete tool in Empath for marking courses as completed, ensuring proper tracking of course progress.
Key Steps
1. Accessing the Members Tab 0:33
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Log into the EMPath website.
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Ensure you have the manager role to access the Members tab.
2. Selecting Your Team 1:07
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Navigate to the Members tab.
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Select the team you are a part of (e.g., Core team).
3. Locating Your Profile 1:20
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Find your name in the list of team members.
4. Marking Courses as Complete 2:04
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Under the assignments and courses section, locate the course you want to mark as complete.
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Click on the ellipses (three dots) next to the course title.
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Select 'Mark as completed' from the dropdown.
5. Verifying Course Status 2:26
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Check if the course status updates correctly.
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If the pathway still shows as overdue, additional steps may be needed.
6. Marking Additional Courses 2:50
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If there are other courses in the same pathway, repeat the marking process for each course.
7. Handling Pathway Completion Issues 3:19
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If the pathway does not update after marking all courses as complete, consider unassigning the pathway.
8. Contacting Support 4:04
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If issues persist, use the chat feature to contact the support team for assistance.
Cautionary Notes
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The Mark Complete feature is currently a beta tool and may not function perfectly.
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Ensure all courses in a pathway are marked as complete for the pathway to reflect the correct status.
Tips for Efficiency
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Regularly check for updates to the KB to ensure you are using the latest procedures.
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Communicate with your team about any issues encountered to streamline the process.