Single Sign-On (SSO) Setup for Empath Platform
Objective
This KB outlines the steps to log into the Empath platform using Single Sign-On (SSO) options, including Google and Microsoft accounts (social SSO)
Key Steps
1. Access the Empath Login Screen 0:09
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Navigate to the Empath login screen.
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Ensure you are on the correct login page for your Empath account.
2. Choose Your Login Method 0:17
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You have multiple options to log in:
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Sign in with your email address (a token will be sent to your email).
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Sign in with a passkey if Multi-Factor Authentication (MFA) is set up.
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Sign in with Google or Microsoft (SSO options).
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3. Select Microsoft for SSO 0:37
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Click on the 'Sign in with Microsoft' option.
4. Authorize Your Microsoft Account 0:44
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Choose the Microsoft account that you have an authorized session with or will authorize.
5. Successful Login Confirmation 0:54
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Ensure that the email address used for Empath matches the email in your Microsoft account.
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You should be logged into Empath shortly after authorization.
6. Understanding SAML SSO 1:32
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Note that SAML SSO is available but requires additional setup and costs.
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It is recommended only for organizations with at least 50 users.
7. Requesting SAML SSO Setup 2:00
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If interested in SAML SSO, contact support:
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Use the support chat feature on the Empath platform.
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Alternatively, send an email to the support team.
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Cautionary Notes
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Ensure that the email domains match between your Empath account and your Microsoft account for SSO to work.
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SAML SSO setup incurs additional costs; evaluate the necessity based on user count.
Tips for Efficiency
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Always keep your Microsoft account logged in to streamline the login process.
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Regularly check for updates or changes in SSO options from Empath to stay informed.