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Reporting on your Empath Grow clients

See your clients' progress, seats and margin, and what's in your monthly Grow statement.

As the partner, you see how your clients are using Empath and what you're being billed. Your clients do not have their own reporting today, which makes your view a natural topic for their QBRs.

Client progress

  1. Go to Admin > Grow and open the client.
  2. Select the Progress tab to see the client's assignments and how their members are progressing.
  3. For one person, open the menu next to a member and choose View progress.

Seats and margin

Your Grow dashboard lists every client with the seats they use and the price you charge, plus your revenue, Empath cost and net position.

Monthly statement

Each billing month, your billing contact and account owners receive a Grow statement email summarizing your seats, premium catalogs and charges. It is never sent to your clients.

Not available yet

  • Reporting for your clients' own managers.
  • Pushing Grow reporting or seat counts into your PSA or dashboard tools.