Pause all notifications for your company
Learn how to pause Empath email or bell notifications for your whole company, and what pausing does and doesn't stop.
Learn how to pause Empath notifications for everyone in your company, for example during a migration or a quiet period.
What does pausing do?
At the bottom of the Notification types tab, Pause all notifications has two switches:
- Pause email for your whole company: stops Empath notification emails for every learner and admin until you turn it off.
- Pause the bell for your whole company: stops new bell notifications for everyone until you turn it off.
Steps
- Go to Admin → Notification Settings → Notification types and scroll to Pause all notifications.
- Turn on the switch you need.
- Confirm. For email you'll see: Pause email for everyone in your company? Locked notifications stop too. Invites, sign-in links and password resets still send.
- To resume, turn the switch off.
Good to know
- Pausing overrides everything, including locked rows.
- Invites, sign-in links and password resets still send. See “What Notification settings doesn't control”.
- While email is paused, the Email boxes stay ticked but greyed out, so your settings are kept for when you resume.
- Learners have their own pause, which only affects them. See “Pause your own notifications”.
- Remember to turn the pause off afterwards.
Still need help?
Reach out to your Partner Success Manager, or email us at support@empathmsp.com. We’re happy to help!
Related articles
- Lock a setting so learners can't change it
- Pause your own notifications
- What Notification settings doesn't control