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Choose which notifications you get

Learn how to turn Empath notifications on or off for yourself, and what it means when a setting is locked.

Learn how to choose which notifications you get, in the bell and by email.

How do I change my notifications?

  1. Click your profile picture or name in the top-right corner, then My Account.
  2. Click Notification Settings.
  3. For each notification, tick or untick In-app (bell) and Email.
  4. Your changes save automatically.

[Screenshot: a learner's Notification Settings page]


Good to know

  • If you see a lock with Your admin has locked this setting, your company has made that notification required. You can't change it.
  • Your page shows the notifications you can control. Some, like due-date reminders and overdue alerts, are managed by your company.
  • If your company has turned a notification off for everyone, you can't turn it back on.
  • Want a break from everything? You can pause all your notifications. See “Pause your own notifications”.

Still need help?

Reach out to your Partner Success Manager, or email us at support@empathmsp.com. We’re happy to help!

Related articles

  • Pause your own notifications
  • Unsubscribe from Empath notification emails
  • Find your notifications (the bell)