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Resource: MSP YouTube Channels Worth Your Watch Time

A directory of YouTube channels for the MSP world: owners, service leaders, dispatchers, technicians, and the vendors who serve them. It is a reading list of outside channels, not instructions for using Empath. If you want to turn any of these videos into assignable training, the import articles are linked at the end.

 About this list

Compiled by Dean Trempelas, Director of Partner Success and Community at Empath. Every link and posting status was last checked September of 2026. Empath maintains this list and reviews it periodically.

This is not an endorsement by Empath of any channel, creator, company, or product listed here. It is not an endorsement by Dean either. That said, Dean subscribes to many of these channels and gets real value from them. Treat it like a colleague's bookmarks folder, not a buyer's guide. Vendor channels are listed because many of them publish useful training, not because anyone is vouching for the product.

Channel names, handles, and activity change constantly. If something here is broken, stale, or missing, see "Missing something?" near the end.

How to use this list

Start with the section that matches your role, not the top of the page. The first six sections are creator and community channels run by MSP operators, coaches, and media, which is where most of the practical, opinionated content lives. Vendor and association channels come next; expect product walkthroughs, but many also run training series and webinars worth watching even if you never buy anything. The last section covers broader IT channels that aren't MSP-specific but are where technicians learn networking, Microsoft 365, security, and helpdesk fundamentals.

The Posting column reflects each channel's regular Videos tab on September 28, 2026:

Posting Meaning
Active Uploaded within the previous 90 days
Less often Last upload was 3 to 12 months earlier
Inactive No uploads in over a year; listed because the back catalog is still useful
Varies Mostly live streams or Shorts, so the upload date doesn't tell the whole story

Within each table, the channels most useful for day-to-day MSP work are listed first. That ordering is a judgment call, not a ranking.

Service desk and delivery

This is the thinnest category on YouTube, and it shouldn't be. These channels cover how tickets actually move: dispatch, triage, escalations, PSA configuration, and the processes behind them.

Channel What you'll find Posting
Ramblings of a Geek Adam Hannemann on dispatch, triage and service management; also hosts Tales From the Trenches. Active
Rising Tide Mendy Green's MSP consulting channel: HaloPSA tooling, billing audits, product reviews and the occasional state-of-the-industry rant. Active
Renada Solutions HaloPSA and HaloITSM tips, settings and self-service portals, plus CIPP tutorials. Active
Scalable MSP Broken delivery, messy handovers, unclear accountability and PSAs that don't match how you work. Active
Chris Timm - Sondela Consulting Autotask and HaloPSA features, configuration and efficiency tips. Active
Gozynta Consulting Process, documentation and business-structure help for MSPs. Active
Crab Consulting Helpdesk practice, service delivery, escalations and MSP ops commentary. Home of SpicyMonday. (Full disclosure: this one is Dean's.) Active
Mozaruk Consulting / MSP Resource Channel Monica Ozaruk on making ConnectWise PSA fit your process. Less often
MSP Process MSP process tools and demos, including the TechAssist app. Less often

Leadership and operations

This is the biggest category by far. It covers owners, operators, and coaches talking about running the business: margins, hiring, process, growth, and exits.

Channel What you'll find Posting
Small Biz Thoughts Karl Palachuk on operations, service delivery and running an IT business. Active
Karl W. Palachuk - Coach Karl's speaker and coaching channel. Active
Bering McKinley MSP financial metrics, management, dispatch and service delivery (The BMK Vision Podcast). Active
MSP Unplugged Paco Lebron and Rick Smith on small and solo MSPs trying to scale. Weekly. Active
All Things MSP Justin Esgar and Eric Anthony on running the IT services business. Active
How to MSP Andrew Moore's operator interviews: service desk, onboarding, EOS, margins, exits. Active
K7 Leadership Kyle Christensen on leadership, executive coaching and MSP sales. Active
Joey Pinz - Discipline Conversations Long-running interviews with MSP and channel leaders on discipline and growth. Active
Bob Coppedge 40-year IT veteran and MSP CEO translating tech and business for owners. Active
MSP Chat Erick Simpson and Rich Freeman on services, strategy and MSP growth. Active
MSP Mindset Damien Stevens on client retention, niching and MSP growth. Active
MSP Mastery Jeni and Nick Clift on leadership, delivery processes and owner bottlenecks (Ctrl-Alt-Deliver). Active
Everything MSP Owner strategy, business practices and growth. Active
IT Business Podcast Uncle Marv's straight-talking show on tools, tactics and building a profitable MSP. Active
Ian Luckett Building a profitable IT/MSP business (The IT Experts Podcast). Active
MSP Initiative Robin Miller's weekly live interviews with channel experts. Active
Evolved Management Todd Kane on operations, project management and staff engagement. Active
MSP Business School Brian Doyle and Tim McNeil on growth strategy and building culture. Active
The $10 Million MSP Podcast Brian Hoppe interviews leaders who scaled past $10M. Active
Sunny Kaila IT By Design's CEO on MSP talent, staffing and leadership. Active
MSPGeek Community best practices, automation and tools. Active
The TSP Advisory MSP maturity webinars and APAC channel leader interviews (Australia). Active
MSP After Hours The uncomfortable parts of running an MSP that nobody puts in a keynote. Less often
MSP Insider Show Jeff Newton's no-vendor-pitch, hard-questions interview show. Less often
MSP Blueprint Joe Burns on the path from startup to scale to exit. Less often
MSP Owner Ben Tiggelaar on founder stories, acquisitions and big operating decisions. Less often
Tate Talks With Chris Tate MSP interview podcast. Less often
The Tech Tribe Nigel Moore on pricing, retention, automation and growth. Less often
Tubblog - The Hub for MSPs Richard Tubb's owner interviews and tool reviews (TubbTalk). Less often
Chris Wiser MSP ownership, entrepreneurship and growth (separate from 7 Figure MSP). Less often
The Orange Nomad Andrew Moon on productivity, automation and efficiency. Less often
BeMSP French-language MSP best practices, webinars and demos. Less often
The SMB Community Podcast Karl Palachuk, James Kernan and Amy Babinchak on SMB IT. Less often
David Papp Cyber tips and the business of selling an MSP. Inactive
TruMethods Gary Pica's MSP growth methodology; archive content. Inactive
Scalable Insights Podcast MSP growth interviews. Inactive
MSP Cast Portuguese-language MSP interviews and operations (Brazil). Inactive

Sales and marketing

These channels cover prospecting, positioning, pricing, and marketing built for MSPs rather than generic SaaS playbooks.

Channel What you'll find Posting
Robin Robins / Technology Marketing Toolkit MSP marketing and sales, including Boot Camp content. Active
Paul Green's MSP Marketing Edge Marketing, LinkedIn and lead generation for MSPs. Active
Growth Generators Harrison Baron on marketing, sales pitches and landing first clients. Active
CharTec MSP sales training, business systems and operational coaching. Active
Feel-Good MSP Brian Gillette on discovery, positioning and prospecting (The MSP Sales Podcast). Active
Harvest! The MSP Sales Show Sales, packaging and pricing interviews. Active
IT Rockstars Scott Millar on SEO and MSP marketing in short videos. Active
Ray J. Green Sales and business growth from MSP Sales Partners. Active
MSP Launchpad Building lead generation systems for growth. Less often
7 Figure MSP Chris Wiser on sales and business optimization. Less often
Channel Mastered Vendor channel-program consulting; useful if you want the vendor side of the table. Less often
MSP Bold MSP sales and positioning, such as crafting a unique selling proposition. Less often
MSP Growth Kit Sales skills and career growth for MSP sales professionals. Inactive
MSP Growth Hacks Sales, pricing and revenue tactics. Inactive

News and community

These channels keep up with what's happening in the channel: acquisitions, vendor moves, and the industry arguing with itself. MSP Radio is the closest thing the space has to a daily news desk.

Channel What you'll find Posting
MSP Radio Dave Sobel's Business of Tech: daily MSP news and analysis. Active
CRN Channel industry news and interviews. Active
SMB Nation SMB IT and managed services community coverage. Active
MSP Unfiltered Short commentary on MSP topics such as shadow AI. Active
MSP Media Network News, security alerts, interviews and events (MSP Dispatch and others). Less often
RocketMSP Steve Taylor's tool demos and walkthroughs. Less often
MSP Success MSP Success Magazine interviews and industry panels. Less often
Jay McBain Channel analyst commentary on partner ecosystem trends. Less often
ChannelE2E Channel media coverage. Less often
Channel Futures Channel media coverage. Less often

Security and compliance

These are MSP-focused security voices. For deeper technical security training, see the security part of Broader IT channels below.

Channel What you'll find Posting
Right of Boom MSP cybersecurity conference sessions, panels and interviews. Active
Wes Spencer Threat trends, ransomware and compliance. Less often
Cyber Matt Lee Security posture and compliance for MSPs. Less often
MSP Security Playbook Jacob Hazelbaker on security and the people side, including burnout. Less often
Tim Golden Cyber and compliance advice for MSPs. Inactive

Technical and automation

These are hands-on channels run by people who work in, or alongside, MSPs.

Channel What you'll find Posting
Lawrence Systems Tom Lawrence on networking, security, open source and MSP tools. Active
Crosstalk Solutions Chris Sherwood on network, wireless and VoIP deployments. Active
Pete Matheson Tool reviews and MSP growth tips, mixed with general tech. Active
ProVal Technologies RMM and automation, with an ops-scaling angle. Active
Central Mafia User Group ConnectWise user group sessions. Less often
Kelvin Tegelaar / CyberDrain Microsoft 365 multi-tenant automation and PowerShell from the creator of CIPP. Inactive
The MSP Stack MSP owner and operator interviews on tools and security. Inactive

Vendor and association channels

Vendor channels are the best place to learn a specific tool, and some run webinars and series that are worth watching even if you never buy anything. Being listed here is not a recommendation of the product. Rows are grouped by category, with active channels first.

Channel Category What you'll find Posting
Action1 PSA / RMM / Platform Patch management. Active
Atera PSA / RMM / Platform RMM/PSA walkthroughs and AI technician features. Active
ConnectWise PSA / RMM / Platform PSA/RMM training plus IT Nation Connect session recordings. Active
DeskDay PSA / RMM / Platform AI-assisted service desk. Active
Freshservice PSA / RMM / Platform ITSM and service desk platform; broad audience. Active
HaloPSA PSA / RMM / Platform PSA and service desk configuration, workflows and releases. Active
Kaseya PSA / RMM / Platform Kaseya platform, Kaseya Connect and DattoCon content. Active
ManageEngine PSA / RMM / Platform Broad IT management, including ServiceDesk Plus MSP tutorials. Active
N-able PSA / RMM / Platform N-central, N-sight and Cove backup content. Active
N-able U PSA / RMM / Platform N-able's training channel with practical MSP technical education. Active
NinjaOne PSA / RMM / Platform RMM training and the twice-monthly 'Like a ninja' livestreams. Active
NinjaOne IT Tech Tips PSA / RMM / Platform Short technical explainers and IT tips. Active
SuperOps PSA / RMM / Platform PSA/RMM product content and SuperSummit events. Active
Syncro PSA / RMM / Platform PSA/RMM training plus MSP survey and podcast content. A second channel, @syncrosecure, is also active. Active
Tactical RMM PSA / RMM / Platform Open-source RMM (published by Amidaware). Active
Vivantio PSA / RMM / Platform ITSM/PSA platform for service providers. Active
Gorelo PSA / RMM / Platform Combined PSA and RMM platform. Less often
Level PSA / RMM / Platform Remote device management and monitoring. Less often
NetLock RMM PSA / RMM / Platform Open-source RMM installs, updates and demos. Less often
Pulseway PSA / RMM / Platform Mobile-first remote monitoring and management. Less often
Autotask PSA (Kaseya) PSA / RMM / Platform Legacy Autotask PSA tutorials; newer content lives under Kaseya. Inactive
Datto (Kaseya) PSA / RMM / Platform Legacy Datto content; newer content lives under Kaseya. Inactive
Augmentt Automation Microsoft 365 management. Active
CloudRadial Automation Client portal and service catalog. Active
Hatz AI Automation AI platform built for MSPs; frequent training and livestreams. Active
ImmyBot Automation Deployment and onboarding automation. Active
Inforcer Automation Microsoft 365 policy management. Active
Liongard Automation Asset intelligence and configuration visibility. Active
MSPbots Automation Reporting bots, dashboards and operational workflows. Active
Pia Automation Helpdesk and ticket-resolution automation. Active
Rewst Automation Automation workflows for helpdesk and back-office tasks. Active
Thread (getthread) Automation Messaging-based service desk and ticket intake. Active
TimeZest Automation Technician scheduling tied to the PSA. Active
Hudu Documentation IT documentation platform. Active
IT Glue (Kaseya) Documentation IT documentation platform. Less often
Gradient MSP Business Ops & Lifecycle Billing reconciliation. Active
Rev.io Business Ops & Lifecycle Billing. Active
ScalePad Business Ops & Lifecycle Lifecycle and client-planning tools; also home to the MSP Confidential interview series. Active
Strety Business Ops & Lifecycle EOS-style meeting and accountability platform. Active
vCIOToolbox Business Ops & Lifecycle vCIO, client strategy and QBRs. Less often
BrightGauge (ConnectWise) Business Ops & Lifecycle Service desk KPIs and dashboards. Inactive
ConnectBooster Business Ops & Lifecycle MSP billing and payment portal. Inactive
Current Project Delivery Project delivery, scheduling and PSA-connected work. Active
Moovila Project Delivery Project templates, resource planning and project profitability. Active
MSP Camp Sales & Marketing Tools MSP marketing campaigns and lead generation (No Fluff MSP Marketing). Active
Salesbuildr TV Sales & Marketing Tools Sales interviews, quoting walkthroughs and sales process. Active
Zomentum Sales & Marketing Tools Sales CRM, quoting and partner marketplace. Active
Arctic Wolf Security Managed detection and response. Active
Bitdefender Enterprise Security GravityZone business and MSP content. Active
Blackpoint Cyber Security Managed detection and response. Active
Blumira Security SIEM and XDR guidance, detection and response training. Active
Check Point / Avanan Security Security vendor; includes Avanan email security content. Active
CyberQP Security Helpdesk identity verification and privileged access. Active
DNSFilter Security DNS filtering and threat protection. Active
Galactic Advisors Security Security assessments and security sales enablement. Active
Guardz Security Unified security platform and threat research. Active
Heimdal Security Unified security suite. Active
Huntress Security Managed EDR and ITDR; threat content including Tradecraft Tuesday. Active
IRONSCALES Security Email security. Active
Keeper Security Security Password and privileged access management. Active
Lumu Security Network detection and response. Active
Mimecast Security Email and collaboration security. Active
Nodeware Security Vulnerability scanning. Active
Proofpoint Security Email security (main corporate channel). Active
SaaS Alerts Security SaaS security monitoring and MSP community calls. Active
Senteon Security Endpoint hardening and CIS configuration. Active
SentinelOne Security Endpoint security; broad audience with some MSP content. Active
Sophos Security Security vendor; broad audience with some MSP content. Active
ThreatLocker Security Application control and zero trust; product training and webinars. Active
WatchGuard Security Firewall, endpoint and partner content. Active
Barracuda MSP Security Barracuda's MSP-specific channel (formerly SKOUT). Varies
Coro Security Security platform for lean IT teams. Less often
Todyl Security Networking and security platform. Less often
RocketCyber (Kaseya) Security Managed SOC. Inactive
Compliance Scorecard Security Awareness & Compliance Governance, risk assessments and policy management. Active
Cork Security Awareness & Compliance Cyber warranty and risk insights for MSPs. Active
Cynomi Security Awareness & Compliance vCISO platform for MSPs. Active
KnowBe4 Security Awareness & Compliance Security awareness training; broad audience. Active
usecure Security Awareness & Compliance Human-risk and security awareness training. Active
Breach Secure Now Security Awareness & Compliance Security awareness and HIPAA training. Less often
ControlMap (ConnectWise) Security Awareness & Compliance Compliance management (part of ConnectWise). Inactive
ID Agent (Kaseya) Security Awareness & Compliance BullPhish ID and Dark Web ID. Inactive
Acronis Backup & Continuity Backup and cyber protection; broad audience. Active
Comet Backup Backup & Continuity Backup administration, restores and deployment tutorials. Active
Veeam Backup & Continuity Backup and recovery; broad audience. Active
Axcient Backup & Continuity Backup and disaster recovery. Less often
CloudAlly (OpenText) Backup & Continuity SaaS backup. Less often
Dropsuite Backup & Continuity Microsoft 365 backup. Less often
MSP360 Backup & Continuity Managed backup and Microsoft 365 backup tutorials. Less often
Nerdio Cloud / M365 Azure Virtual Desktop, Windows 365 and Intune management. Active
SkyKick Cloud / M365 Microsoft 365 migration and management. Varies
Egnyte Cloud / Connectivity File sharing and governance. Active
Hosted Network Cloud / Connectivity Australian wholesale cloud and telco; MSPs in Conversation panels. Active
Auvik Network Management Network monitoring and management. Active
Domotz Network Management Network monitoring and remote management. Less often
Pax8 Distribution & Marketplace Cloud marketplace, partner education and Pax8 Beyond content. Active
Sherweb Distribution & Marketplace Cloud distribution plus services for MSPs. Active
TD SYNNEX Distribution & Marketplace Distribution; broad audience. Active
Giacom Distribution & Marketplace UK cloud distribution. Less often
Pax8 APAC Distribution & Marketplace Regional Pax8 events and education. Less often
Ingram Micro Cloud Distribution & Marketplace Cloud marketplace; broad audience. Inactive
Helpt Outsourced Services US-based 24x7 helpdesk; videos on triage and de-escalation. Active
IT By Design Outsourced Services Outsourced MSP staffing and NOC, plus leadership content. Active
Support Adventure Outsourced Services MSP staffing and remote technician placement. Active
GMS Live Expert Outsourced Services Outsourced helpdesk and NOC. Inactive
Empath Training & Enablement MSP training platform; pathway walkthroughs and enablement. Active
CompTIA Events & Community Association; mostly career and certification content. Active
Microsoft Partner Events & Community Microsoft partner program, including #IntuneForMSPs. Active
MSPAlliance Events & Community Industry standards and compliance conversations (The MSP Zone). Active
The IT Nation Events & Community ConnectWise community: IT Nation Connect and Evolve. Less often
ASCII Group Events & Community Community of independent MSPs and solution providers. Inactive

Broader IT channels

These aren't MSP channels, but they're where your team builds the skills behind the tickets. The helpdesk and ITSM channels at the top are a good starting playlist for new Tier 1 techs.

Channel Focus What you'll find Posting
Kevtech IT Support Service desk & IT learning Helpdesk scenarios, entry-level support skills, labs and IT career guidance. Active
cobuman Service desk & IT learning Helpdesk skills, Microsoft 365 administration and support career advice. Active
PowerCert Animated Videos Service desk & IT learning Animated explainers for computer hardware, networking and IT concepts. Active
Service Desk Institute Service desk & IT learning Service desk best practice, SDI certification and conference talks. Active
itSMF Leaders Service desk & IT learning ITSM community talks and leadership sessions. Active
ITSM Tools Service desk & IT learning ITSM industry analysis from ITSM.tools. Active
Professor Messer Service desk & IT learning CompTIA certification lessons and study groups across core IT topics. Less often
PeopleCert Service desk & IT learning ITIL framework and certification content. Less often
IT Career Questions Service desk & IT learning Breaking into IT: entry-level roles, certifications, employment gaps and what working at an MSP is like (from Black Hills / Antisyphon). Less often
HDI Service desk & IT learning Service desk association archive. Inactive
John Savill's Technical Training Microsoft 365 & Azure Azure architecture, administration, identity and certification deep dives. Active
T-Minus365 Microsoft 365 & Azure Microsoft 365 security, Intune, Copilot and admin tutorials for IT providers. Active
Microsoft Mechanics Microsoft 365 & Azure Official product demonstrations across Microsoft 365, Azure and security. Active
Andy Malone MVP Microsoft 365 & Azure Windows, Entra, Intune and Microsoft security explainers and tutorials. Active
Microsoft 365 Microsoft 365 & Azure Official Microsoft 365 feature, productivity and collaboration videos. Active
Microsoft Azure Microsoft 365 & Azure Official Azure product updates, cloud demonstrations and event sessions. Active
Azure Academy Microsoft 365 & Azure Azure tutorials, certification preparation and cloud architecture topics. Active
Microsoft Security Community Microsoft 365 & Azure Microsoft security webinars, identity, Defender and community learning. Active
Intune Training Microsoft 365 & Azure Long-form Microsoft Intune administration training and configuration demos. Less often
Adam Marczak - Azure for Everyone Microsoft 365 & Azure Azure service explainers, cloud architecture and hands-on demonstrations. Inactive
NetworkChuck Networking Networking, Linux, security basics and certification-oriented experiments. Active
Practical Networking Networking Clear explanations of routing, switching, subnetting and packet behavior. Active
David Bombal Networking Networking labs and certifications alongside security and technical interviews. Active
Network Direction Networking Network engineering tutorials, routing and switching concepts. Active
Mactelecom Networks Networking Network builds and deployment walkthroughs, often with UniFi hardware. Active
Jeremy's IT Lab Networking Structured CCNA lessons, labs and practical networking fundamentals. Less often
NetworkLessons.com Networking Cisco configuration demonstrations and network engineering lessons. Less often
Keith Barker - The OG of IT Networking Cisco networking, certification training and live labs. Inactive
Techno Tim Sysadmin & infrastructure Homelab servers, virtualization, containers and self-hosting projects. Active
Jeff Geerling Sysadmin & infrastructure Linux, Ansible, Raspberry Pi, server hardware and infrastructure experiments. Active
Learn Linux TV Sysadmin & infrastructure Linux administration tutorials, server software and open source tools. Active
Christian Lempa Sysadmin & infrastructure Self-hosting, containers, cloud native tools and homelab operations. Active
Craft Computing Sysadmin & infrastructure Server hardware, Proxmox, virtualization and home or small business labs. Active
ServeTheHome Sysadmin & infrastructure Server, storage and networking hardware reviews and lab testing. Active
Raid Owl Sysadmin & infrastructure Homelab networking, storage, servers and self-hosting experiments. Active
Level1Techs Sysadmin & infrastructure Hardware, Linux, virtualization and enterprise technology discussion. Active
DB Tech Sysadmin & infrastructure Docker, self-hosting and practical home server application guides. Active
Chris Titus Tech Sysadmin & infrastructure Windows and Linux configuration, troubleshooting and system tools. Active
Simply Cyber Security Cybersecurity news, careers, training and practitioner interviews. Active
The Cyber Mentor Security Hands-on security education, ethical hacking and career training (TCM Security). Active
John Hammond Security Malware analysis, security challenges and technical cyber research. Active
Black Hills Information Security Security Security workshops, webcasts and defensive and offensive practitioner talks. Active
SANS Cyber Defense Security Blue team operations, incident response and defensive security lessons. Active
MyDFIR Security Threat hunting, investigations and digital forensics walkthroughs. Active
Cisco Talos Intelligence Group Security Threat intelligence and security research from Cisco Talos. Active
SANS Digital Forensics and Incident Response Security Digital forensics and incident response techniques and expert talks. Less often
TWiT Tech Podcast Network General technology Technology news, analysis and interviews across many hosted shows. Active
Computerphile General technology Computer science and security concepts explained by academic guests. Active
Techquickie General technology Short explainers about consumer and business technology concepts. Active

More resources beyond YouTube

For podcasts, events, and everything else happening in the channel, go to Henry's Rocket Fuel Factory. He maintains some of the most genuinely useful lists in the industry. Two good places to start are the podcast and media directory and the MSP industry events calendar.

For a plain-language explanation of how MSPs actually work, see The MSP Knowledge Base (MSPKB). It's a community-maintained reference on MSP roles, services, tools, partnerships, culture, and hiring. Anyone can suggest edits through GitHub. It's especially handy for new hires and for anyone who works alongside MSPs without having worked inside one.

Missing something?

If there's a channel that belongs on this list, or a link that's broken or gone dark, email dean@empathmsp.com. Put YouTube Directory KB in the subject line so Dean knows what you're talking about. Include the channel link and a sentence on why it's useful. Service desk channels are especially welcome, because that's where the list is thinnest.

The list is reviewed periodically, and posting status is refreshed each time.

Put these channels to work in Empath

Any embeddable YouTube video or playlist can become an Empath lesson or course. You can then assign it, set due dates, add quizzes, and track completion.