Skip to content
English
  • There are no suggestions because the search field is empty.

How to use the Embed (Iframe) Tool

This article explains how to create an Empath lesson that embeds external vendor training directly inside the platform. After creating a text-based lesson, you will use the embed tool to display a vendor webpage, attach your MSP’s internal SOP, and add clear instructions for the learner. The KB also emphasizes recording a short contextual video to explain the “why” behind the process and reinforce behavioral expectations. Once saved and added to a course, the lesson provides a unified training experience that blends vendor guidance with your MSP’s internal standards.

Creating a Lesson with Embedded External Content in Empath

Objective

This KB outlines the steps to create a lesson in Empath that integrates external vendor content, specifically for training purposes.

Key Steps

 

1. Accessing the Content Manager 0:31

generated-image-at-00:00:31

  • Ensure you have access to the Content Manager on Empath.

  • Look for the blue 'Create' button or the 'Content Admin' option in your profile drop-down.

 

2. Creating a New Lesson 0:47

generated-image-at-00:00:47

  • Click on 'Create' and select 'Lesson'.

  • Switch to 'Expert Mode' and then to 'Advanced Mode' for easier navigation.

 

3. Adding Lesson Description 1:32

generated-image-at-00:01:32

  • In the lesson editor, enter a description that includes initial instructions for the learners.

 

4. Embedding External Content 2:42

generated-image-at-00:02:42

  • Copy the URL of the external content (e.g., vendor training guide).

  • In the text editor area, find the 'embed' option and paste the URL.

  • Click 'save' to render the external content within the lesson.

 

5. Adding Lesson Title and Duration 3:41

generated-image-at-00:03:41

  • Enter a title for the lesson.

  • Specify the expected duration for completing the lesson.

 

6. Attaching Resources 4:07

generated-image-at-00:04:07

  • Attach any relevant resources, such as SOP documents in PDF format.

 

7. Recording a Contextual Video 4:47

generated-image-at-00:04:47

  • Record a short video that provides context and behavioral expectations related to the training.

 

8. Saving the Lesson 7:21

generated-image-at-00:07:21

  • Scroll down and click 'save' to create the lesson.

 

9. Creating a Course 7:47

generated-image-at-00:07:47

  • Add the lesson to a new course, providing a suitable course title.

 

10. Reviewing the Lesson 8:21

generated-image-at-00:08:21

  • Start the lesson to ensure all components (video, embedded content, instructions, resources) are functioning correctly.

Cautionary Notes

  • Ensure the external website does not have a frame blocker; otherwise, embedding will not work.

  • Always check the embedded content for readability and functionality before finalizing the lesson.

Tips for Efficiency

  • Use existing vendor training materials to minimize content creation time.

  • Record videos in a single take to save time, focusing on key behavioral insights.

Link to Loom

https://loom.com/share/261b9e68c4264269af06b872bf72c771