Setting Up Multi-Factor Authentication (MFA) for Employees in Empath
Objective
This KB outlines the steps for employees to set up Multi-Factor Authentication (MFA) when logging into Empath.
Key Steps
Step 1: Log into Empath 0:40
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Employees will log into Empath using their email.
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A code will be sent to their email for verification.
Step 2: Access Profile Settings 1:12
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After logging in, click on the profile image located in the top corner.
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Select 'Profile' from the dropdown menu.
Step 3: Navigate to Privacy and Security 1:32
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In the profile menu, click on 'Privacy and Security' from the left-hand tab.
Step 4: Set Up MFA 1:39
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Click on the option to set up MFA.
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Choose to use Google Authenticator or Microsoft Authenticator.
Step 5: Scan QR Code 2:02
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Open the authenticator app on your phone.
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Click the plus button and select 'Scan a QR Code'.
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Scan the QR code displayed on the screen.
Step 6: Enter Verification Code 2:30
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Enter the code generated by the authenticator app into the provided field.
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Save the recovery code provided for future reference.
Cautionary Notes
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Ensure that the employee has access to their email to receive the initial verification code.
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Advise employees to keep their recovery codes secure and accessible only to them.
Tips for Efficiency
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Encourage employees to set up MFA immediately after their first login to enhance security.
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Recommend using a dedicated authenticator app for better management of MFA codes.