How to Moderate Your Campus

Prerequisites

• Moderator or Admin role in the Campus

Moderation Actions

Deleting Posts

If a post is inappropriate, off-topic, or needs to be removed:

1. Find the post in the feed.
2. Click the three-dot menu (⋮) in the top-right corner of the post.
3. Select Delete post.
4. Confirm the deletion in the dialog that appears.

ℹ️As a Moderator or Admin, you can delete any member's post. The post author can also delete their own posts.

Deleting Comments

To remove an inappropriate or off-topic comment:

1. Open the comments on the relevant post by clicking Comment.
2. Find the comment you want to remove.
3. Use the delete option on the comment.
4. Confirm the deletion.

ℹ️Moderators and Admins can delete any member's comments. Members can only delete their own.

Pinning Posts

Pin important posts to keep them visible at the top of the feed:

1. Find the post you want to pin.
2. Use the pin action on the post.
3. The post will be pinned to the top of the feed for all members to see.

To unpin a post, repeat the process.

ℹ️Pinning is available to Moderators and Admins.

Removing Members

If you need to remove a member from the Campus:

1. Click Members in the Campus sidebar.
2. Find the member in the member list.
3. Select the member and use the remove option.
4. A confirmation dialog will ask "Are you sure you want to remove [name] from the community?"
5. Click Remove to confirm.

The removed member will lose access to the Campus. They would need to be re-invited to rejoin.

Approving Join Requests (Private Campuses)

For private Campuses, new members must be approved:

1. Click Members in the Campus sidebar.
2. Navigate to the Invites tab (only visible for private Campuses).
3. Review pending join requests.
4. Approve or reject each request.

Moderation Best Practices

• Pin important announcements so new and returning members see them first.
• Remove inappropriate content promptly to maintain a positive community environment.
• Communicate with members before removing them, when appropriate.
• Review join requests regularly for private Campuses to avoid keeping prospective members waiting.

What Moderators Cannot Do

While Moderators have broad moderation capabilities, there are some actions reserved for Admins:

• Change member roles — Only Admins can promote Members to Moderators or demote Moderators to Members.
• Access Campus Settings — Only Admins can edit the Campus name, description, appearance, visibility, and permissions.
• Delete the Campus — Only the Campus Owner can permanently delete a Campus.

Need Help?

Contact your Partner Success representative or Empath support team.