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How to Manage Members

The Members page lets you view all Campus members, invite new people, change roles, and remove members. Admins and Moderators can access member management, though some actions are limited to Admins only.

Prerequisites

  • Moderator or Admin role in the Campus

Steps

1. Open the Members Page

Navigate to your Campus and click Members in the sidebar (under the Moderators section). You'll see the Member management heading and a set of tabs.

2. Browse Member Tabs

The Members page has the following tabs:

Tab Description
All members Shows every member of the Campus regardless of role.
Regular members Shows only members with the Member role.
Moderators Shows only members with the Moderator role.
Posts Shows posts associated with members.
Invites Shows pending invitations. This tab only appears for private Campuses.

3. Invite a New Member

To invite someone to your Campus:

  1. Click the Invite Member button.
  2. In the dialog that appears, fill in the following fields:
    • Full Name — The invitee's full name.
    • Email — The invitee's email address.
    • Organization — The invitee's organization or company name.
  3. Click Send Invitation.

The invitee will receive an invitation to join your Campus.

4. Change a Member's Role

To promote a Member to Moderator or demote a Moderator to Member:

  1. Find the member in the All members, Regular members, or Moderators tab.
  2. Use the role change option on the member's entry.
  3. Select the new role.

ℹ️Only Admins can change member roles. Moderators cannot change roles.

5. Remove a Member

To remove one or more members from the Campus:

  1. Select the member(s) you want to remove.
  2. Click the remove option. A confirmation dialog will appear asking "Are you sure you want to remove [name] from the community?"
  3. Click Remove to confirm, or Cancel to go back.

ℹ️This action removes the member's access to the Campus. They would need to be re-invited to rejoin.

Important Notes

  • The Invites tab only appears for private Campuses, since public Campuses allow anyone to join.
  • Only Admins can change member roles (Member to Moderator or vice versa).
  • Both Admins and Moderators can invite and remove members, depending on the permission settings configured for the Campus.

Need Help?

Contact your Partner Success representative or Empath support team.