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FAQ: Will You Integrate With My PSA or Ticketing Tool?

Empath is building integrations with leading PSA systems. In the meantime, all partners can use our PSA-agnostic recurring training ticket workflow.

Empath is actively working on integrations with the most widely used PSA and ticketing systems in the MSP industry. Additional integrations depend on vendor popularity, available APIs, and technical feasibility. Regardless of platform, all partners should set up a recurring training ticket workflow using our PSA-agnostic KB.

Key Details

  • Integrations planned for major PSA/ticketing tools first.

  • Additional systems added based on demand and vendor capability.

  • Use the Recurring Training Ticket Template KB for any PSA.

  • Book a strategy call with Partner Success if you need help.

  • Upvote your PSA in our feedback forum to influence priority.