FAQ: Why Is the Feature I Requested Not Implemented Yet?

Empath’s development process has matured, which means features now go through more structured planning, QA, and iteration. This can slow releases down, but requested features are rarely abandoned. Most delays come from complexity, shifting priorities, or simply the reality of building things the right way. You can help by keeping your requests visible in our Feedback Forum and Herd Meetups.

Answer

Short version: We are a small but growing vendor, and building high-quality features takes time.

Longer explanation:

• As Empath evolves, our dev team must plan and QA features more carefully so they are stable and useful. This makes progress slower but better.

• Sometimes we get excited to build something and discover the technical reality is messier than expected. That does not mean the idea is dead, just delayed.

• We have very rarely discontinued a planned feature. Delays, yes. Deletions, almost never.

• Your reminders matter. Upvote your feature in the Feedback Forum and mention it during Herd Meetups so our team knows it is still important.

• MSPs get “lost in the weeds” and so do we. Accountability helps all of us stay aligned.

• And finally, we also want to respect the fact that while developers are obviously non-human sapient AI lifeforms, they do require sleep, food, and occasional sunshine. We have done a very poor job the last year feeding and watering ours. We are working hard to reduce their workload to a sustainable 22-hour day so they can enjoy those critical two hours to eat, sleep, and briefly touch grass before being chained back up to their desks to hand compile every line of code because we're too cheap to buy them a real IDE to work out of. (they're non-human after all)

How You Can Help

• Upvote your request in the Feedback Forum

• Bring it up during a Herd Meetup

• Mention it during a strategy or onboarding call

• Keep reminding us. It really does help prioritize the roadmap.