FAQ: Can I Recover a Deleted Pathway or Course in Empath?
This article explains what happens when a course or pathway is deleted in Empath and clarifies that deleted items cannot currently be restored. It also outlines why recovery is not available and encourages partners to submit feedback for future archive or restore features.
Can I Recover a Deleted Pathway or Course in Empath?
Summary
If you delete a course or pathway in Empath, it cannot currently be restored. While small pieces of your work may occasionally be reconstructed manually, full recovery of a deleted item is not supported at this time. Empath intends to add safer deletion options or recovery tools in the future, but the complexity of how courses and pathways interact within the platform makes this a challenging feature to implement.
Understanding What Happens When You Delete Content in Empath
Deleted Courses and Pathways Cannot Be Restored
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Once deleted, a course or pathway cannot be recovered.
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Empath does not yet offer an undelete, restore, or trash recovery function.
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In rare cases, Partner Success may be able to help reconstruct small components, but full restoration is not possible.
Why Recovery Is Not Supported Yet
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Courses and pathways are deeply integrated objects with many dependencies.
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Restoring them reliably would require new platform mechanisms not currently implemented.
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Empath is exploring future options, but there is no finalized design or release timeline.
Recommended Next Steps
Use the Feedback Forum to Influence Future Improvements
Partners are encouraged to:
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Submit a feature request for recovery options
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Upvote the existing requests
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Add comments describing how you would prefer the feature to function
Possible future ideas include:
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An archive option rather than permanent deletion
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Soft delete or “trash bin” with timed recovery
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Confirmation safeguards before final deletion
Your input helps us prioritize and shape this feature.