Creating Accountability Checks for External Training Using Empath Knowledge Checks
This article covers how to create a knowledge check in Empath that verifies completion and understanding of external training content. You will create a new knowledge check, add questions based on the linked vendor materials, and include a required compliance question confirming the learner fully reviewed the resources. After setting feedback and a passing score of 100 percent, save the knowledge check and place it immediately after the related lesson to ensure clear accountability.
Creating Accountability Checks for External Training Using Empath Knowledge Checks
Objective
This KB outlines the steps to create a knowledge check in Empath to assess employee understanding of external training materials.
Additional Resource: This KB is designed to compliment How to Structure Empath Lessons That Link To External Training Resources
Key Steps
Step 1: Access Admin Editing Screen 2:06
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Navigate to the content admin section from the drop-down menu.
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Ensure you have the necessary admin permissions to proceed.
Step 2: Create a New Knowledge Check 2:16
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Select the option to create a new knowledge check within the course.
Step 3: Title the Knowledge Check 2:26
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Enter a descriptive title for the knowledge check, e.g., 'Clipchamp Training Articles'.
Step 4: Add Questions 2:48
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Prepare and input questions related to the training material.
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Include multiple-choice questions to assess knowledge.
Step 5: Include a Compliance Question 3:27
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Add a binary compliance question to ensure accountability.
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Example: 'I agree that I have fully read the two Clipchamp vendor training articles.'
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Provide two answer options: 'Yes, I confirm' and 'No, I was not fully able to read and comprehend.'
Step 6: Set Feedback Prompts 4:30
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For the 'Yes' answer, provide a prompt: 'Thank you, please proceed. Remember to update your training ticket notes.'
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For the 'No' answer, prompt: 'Please schedule time with your manager to discuss and receive additional support.'
Step 7: Define Passing Score 6:21
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Set the passing score to 100% to ensure all questions, including the compliance question, must be answered correctly.
Step 8: Finalize the Knowledge Check 6:46
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Review the knowledge check setup and click 'Finish' to save it.
Step 9: Position the Knowledge Check 6:53
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Ensure the knowledge check is placed immediately after the related lesson for easy access.
Cautionary Notes
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Ensure all questions are clear and directly related to the training material.
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Double-check the compliance question for clarity to avoid confusion.
Tips for Efficiency
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Prepare questions in advance to streamline the creation process.
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Use consistent formatting for questions and answers to enhance readability.
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Regularly review and update knowledge checks based on employee feedback.